*** *. *** ********** **. High point, nc *****
Phone 336-***-**** . E-mail abioyw@r.postjobfree.com
Tonya Smith
Objective
As an energetic and highly organized administrative
professional, my goal is to utilize my proven skill
set in a position that will increase productivity,
efficiency, and morale for a department or team.
Summary of qualifications
More than six years experience; Thorough knowledge
of principles, practices, and methods of office
procedures including records management and
document processing; Excellent ability to operate
computer/microcomputer including the development
and use of spreadsheets; Excellent knowledge of
modern office methods, practices, and equipment;
Profound oral and written communication and
interpersonal skills including tact, courtesy, and
diplomacy; Remarkable telephone etiquette; proper
English language usage, spelling and composition;
grammar, punctuation and vocabulary; Uncommon
ability to perform a variety of responsible
clerical duties in support of payroll function;
Exceptional ability to establish and maintain
effective and cooperative working relationships
with all staff and general public; Immense ability
to perform clerical duties such as typing, filing,
faxing, answering the phones, greeting,
individuals, and Xeroxing; Excellent ability to
utilize word processing and spreadsheet software
and present statistical information in a readable
format, maintaining extreme accuracy; Experienced
medical receptionist with prior experience as
Certified Nurse Assistant and Laboratory
Technician; Proficient in front desk medical office
for a large, busy general practice neurological
center; Working knowledge of computerized processes
and data entry procedures; Maintain a working
knowledge of medical terminology exercised to
record and interpret patients' information.
Work experience
2009-2010 Salem Neurological
Winston Salem, NC
Front Desk Clerk/Scheduling
Assist in maintaining a medical front desk in
manual scheduling; Process an average of 200
patients on a weekly basis for a fast-paced general
practice; Maintain open lines of communication
between patients, physician, staff, and laboratory
personnel; Respond to priority issues to ensure the
prompt referral of urgently needed medical care;
Interface directly with a diverse population of
patients, responding to various inquiries and
concerns; Communicate with physicians and medical
support staff t determine the need for patient
services; Obtain and enter patients medical
insurance information quickly and accurately; In
charge of answering a multi-line telephone.
2006-2009 Omnicare of Carolina
Greensboro, NC
Accounts Payable/Administrative Assistant
Match, audit, enter and reconcile invoices/expense
reports received for payment for assigned accounts
ensuring discounts are maximized wherever possible
and proper authorization is evident; Liaising with
Materials Management to reconcile Purchase orders;
Process check requests by retrieving information
and verifying proper approval/authorization,
sufficient information and discussing any concerns
with staff as appropriate; Communication and
resolution of issues with suppliers and staff as
required including vendor statement
reconciliation; Check runs including matching
checks to invoices for mailing and filing invoices;
Communication with coordinator and team for issues;
Assist with other clerical duties such as filing,
faxing, scanning, and Xeroxing; Maintenance and
reconciliation of petty cash; and other duties as
assigned.
2005-2006 Thomasville Medical Center
Thomasville, NC
Patient Service Tech
Ordered lab work and x-rays; Performed EKG's;
Utilized PC to enter and retrieve patient data;
Prioritize Patient daily care according to acuity
and scheduled patient procedures; Assist patient
with daily care, vital signs, prep for procedures,
draw blood, and obtain specimens; Maintain and
setup patient rooms and perform preventive
maintenance on emergency equipment; Assist RN with
sterile and non sterile dressings.
Education
2000 GTCC
Jamestown, NC
Credentials I & II in Early Childhood Development
2004-2006 GTCC
Jamestown, NC
Associates in General Education (4credits
remaining)
2004 DCCC
Lexington, NC
Certificate in Nursing Assistant I Program
2005 Thomasville Medical
Center
Thomasville, NC
Phlebotomy
2006-2007 DCCC
Lexington, NC
Continuing Education: Personnel Management and
Business Law I