Customer Service Representative
Resume:
Thomas Clarke
***** ********* ***** **. ~ Jacksonville, FL ~ 1-904-***-**** ~ abioyr@r.postjobfree.com
Obj100
October 20, 2010
To Whom It May Concern:
This letter is to express my interest in bringing my determination for success and persistent
attitude to the company by being hired on as a full time employee through the acquisition of
Customer Service Representative.
As my resume indicates, I have had many years of interpersonal communications and
multitasking, working experiences in many different settings. I also have knowledge in:
Computer Programs- Microsoft Word, Excel, Power Point, and Publisher, Lotus
•
Customer Service
•
Internet and Database research tools-
•
Loss Collections
•
Management & Marketing Skills
•
Property Maintenance and upkeep
•
With the need for new enthusiastic representatives, my determination and ambition to succeed
can help meet those needs.
Should you have any questions, I can be contacted at the number and email posted above.
Sincerely,
Thomas Clarke
Thomas Clarke
12337 Wynnfield Lakes Dr 1-904-***-****
Jacksonville, FL 32246 abioyr@r.postjobfree.com
Obj101
Objective:
To be hired on as a full time employee by acquiring the Customer Service Representative position.
Education:
Bachelors of Business Administration: Marketing May 2010
Davis College of Business
Jacksonville University, FL
Work Experience:
Jacksonville Jaguars: Jacksonville, FL 2010-present
Guest Services Representative
• Answered fan questions (seating, promotional events, etc)
• Resolved conflicts within arena
Chrysler Financial: Jacksonville, FL 2010
Collections Rep
• Conducted background research on customer
• Conducted follow up daily
• Collected on delinquent accounts
• Managed group of 90 accounts daily
• Negotiated payment scheduling
• Upheld account holders to laws and regulations
Jacksonville University: Jacksonville, FL 2009-2010
Intramural Sports Assistant Director/ Director
• Drafted timesheets for referee’s
• Planned working schedules for referee’s
• Organized promotional events (i.e. weekend tournaments)
• Supervised inventory
Jacksonville University: Jacksonville, FL 2006-2010
Intramural Referee/ Coordinator
• Drafted game schedules
• Officiated volleyball, soccer, softball, basketball, and football games.
• Planned captains meetings during season.
• Supervised all intramural football games
Ardsley Community Center: Ardsley, PA 2008-2009
Summer Camp Counselor
• Aided in supervising children ages 5-12
• Provided assistance and insight on team sports
YMCA: Philadelphia, PA 2007
Basketball Camp Counselor
• Organized team games, one on one drills, and introduced set offenses and plays.
• Supervised, taught, and assisted children ages 8-12
• Taught the fundamentals of basketball
Run Around Shoes: Roslyn, PA 2005-2006
Floor Salesman
• Assisted customers with sizing, fitting, etc.
• Organized/Stocked floor area and storage area when it was needed
• Provided an experienced insight on which product would fit the customer’s needs.
Montgomery Construction: North Wales, PA
Apprentice 2000- 2005
• Assisted in the construction of houses, outdoor fixtures, etc
• Aided in internal wiring, plumbing, and installation of electronics
• Worked individually in demolition
Contact this candidate