Customer Service Administrative Assistant
Resume:
Nathania Beardsworth
Garner, NC 27529
abioy2@r.postjobfree.com
RELEVANT SKILLS
o Independent & driven to succeed
. Building collaborative relationships
. Customer service & problem resolution
. Skilled at multi-tasking and detail oriented
. Proven success in deadline-driven environments
. Professional, organized and self-motivated
. Strong visual and verbal communication skills
. Proficient in the newest graphics software
. Strong work ethic
. Expertise in developing and designing layouts and vector-based images
& logos for websites, print material, and brochures
o EXPERIENCE
Southern Energy Management, Morrisville, NC
October 2009 - December 2009
Graphic Design Internship
. Resized and retouched photos for web placement
. Developed advertisements for print
. Created promotional materials including flyers and large scale
posters
. Produced logos for company branding
.
Clancy & Theys Construction Company, Raleigh, NC
November 2004 - July 2010
Accounts Payable
. Created and managed construction contracts
. Successful in collaborating between subcontractors and owners
. Effective in team skills
. Promoted to managing subcontract accounts for multiple branches
. Responsible for timely payments on subcontractor invoices
. Managed and produced Sales Tax reports for the NC Department of Revenue
. Skilled in developing cost reduction methods to reduce budget costs
. Reconciled daily invoice transactions and entered invoices into main
database
. Prepared company accounts for audit
. Ensured compliance with accounting deadlines
Centurion Construction Company, Raleigh, NC
Administrative Assistant (Part-time)
. Coordinated with staff and served as a liaison between various
departments
. Organized, sorted, and assigned mail distribution for all employees
. Analyzed incoming memos, submissions, and reports in order to
determine their significance and plan their distribution
March 2003 - November 2004
. General office management
. Provided administrative/secretarial support for various departments
such as answering telephones, assisting visitors and resolving
various administrative [pic]inquiries.
. Flexible to accept other duties as necessary
Brothers Cleaners, Raleigh, NC
June 1996 - March 2003
Customer Service Manager
. Managed store and supervised front-end and production staff
. Achieved lasting relationships with regular customers
. Responsible for the training of customer service representatives for
multiple branches
. Prepared and organized weekly sales and inventory reports for
management
. Successfully handled all customer relations issue
. Created and managed employee schedules
COMPUTER SKILLS
o Microsoft Office Applications: Word, Excel, Access, PowerPoint,
Outlook
. Adobe CS5: Photoshop, InDesign, Illustrator, Dreamweaver, Acrobat
. Quark Express
. Accounting Programs: TCMS, Lotus
. Mac OS X, Mac OS 9, Windows 98, 2000, XP, Vista, 7
. Vector and raster based image and design layout and creation of
promotional materials
EDUCATION
< Advertising and Graphic Design Certification: Graphics and Design
< Advertising and Graphic Design (A.A.S.): Wake Technical Community
College graduating May 2011
< Associate in Arts (A.A): Wake Technical Community College
graduating May 2011
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