Manager Management

Michael Rapino

** ******* ***** + Farmingville + NY 11738 +631-***-**** +

abioui@r.postjobfree.com

PROFILE

Top achieving, problem solving leader with comprehensive management

experience in diverse large and small companies. Exercised full management

for all company operations including: cash management, domestic &

international settlements, legal transfers for foreign and domestic, mutual

fund settlements, global tax reclaims, corporate actions and global custody

client service officer. Built strong and effective teams, started up

operations, enhanced performance for profitability, championed product

development, resolved complex problems for major customers and worked on

internal problems.

OBJECTIVE

To utilize my expertise in Operations and Systems Management. Variety of

skills includes:

. Engaged with Deutsche Bank Leadership Steering Committees on IT

initiatives and strategies in response to national and regional

directives, including:

. Operational and strategic projects, such as the conversion from ADP

system to new DB Trader system by assisting with operational issues,

regulatory issues and strategic issues.

. Development and implementation of Deutsche Banks Trading and

settlement system DB Trader.

. IT activities designed to meet the needs and requests of Deutsche Bank

Users.

. System conversions, including analyzing financial data to create

conversion programs, verifying data for conversion, and creating

system specifications and testing for accuracy of data.

. Responsible for converting all Deutsche Bank clients to the State

Street System within budget and on scheduled Timeframes.

PROFESSIONAL EXPERIENCE

State Street Corporation, New York, NY

2003 - 2009

Global Custody Services Relationship Officer, Vice President

.

. Identified potential sales opportunities with existing clients by

proactively analyzing client needs; identified value- add opportunities

and coordinated with select product specialists to help structure

creative solutions.

. Evaluated and expanded client relationships to develop tailored wealth

management strategies.

. Managed various account activities including account maintenance, opening

inquiries and overseeing transfer of all documents and securities.

. Profiled and helped qualify prospective clients, ensuring compliance with

all legal and regulatory requirements.

. Interviewed clients to determine net worth, cash flow and financial

objectives.

. Involved in bank specific compliance responsibilities including:

Transactional Trend Monitoring (TTM) which identifies irregular cash

flows, KYC Annual Reviews and Investor Objective Setting (IOS) which

qualifies the client to purchase sophisticated products.

. Set up customized client relationship reports, assigning member role and

managing web enrollment.

. Completed monthly client reporting requirements.

. Assisted in maintaining and reporting on client service related metrics.

. Participated in team based project work and audits.

. Utilized relevant internal technology solutions to effectively manage

client inquiries.

. Introduced and trained clients with new technology, automation tools and

products.

Deutsche Bank, New York, NY 1970

- 2003

Global Custody Services, Vice President

. Proactively developed strong business relationships with private banking

clients by conducting frequent and consistent communication.

. Engaged clients in constructive discussions about financial opportunities

and possibilities available through the Private Bank.

. Worked with client advisors, traders and team managers to book additional

business and to assess the potential growth of target clients.

. Identified cross sell opportunities and collaborated with internal

specialists and product partners to meet client's needs for Mortgages,

Credit, Private Equity, and Asset Management.

. Managed all client communications, service requests, and needs

independently and effectively.

Michael Rapino Page 2

. Identified and resolved client problems and issues reflecting a clear,

constructive and time conscious understanding of their products and

service needs.

. Assisted on global custody systems conversion.

Corporate Actions Department, Manager

. Managed the staff responsibilities of the Corporate Actions Data Capture

and Processing Departments.

. Identified all Domestic and International Corporate Actions in an

accurate and timely manner by investigating information received from 3rd

parties, log data onto the departmental database and creation of case

file.

. Processed of Placing's, Initial Public Offerings (IPO's), Class Action,

Buy Backs and maintained a Proxy Voting service.

. Oversaw all corporate actions on behalf of clients including dividend,

income, and interest payments.

. Collected tax documentation for new and existing clients which included

tax reclaim reduction at source, preparing and submitting tax claim forms

for repayment of overseas tax.

. Coordinated the processing of rights issues, new issues, bonuses, stock

splits, repo's and all other fixed income and equity products.

. Set objectives and conducted regular one-on-one meetings and completed

staff appraisals.

Global Tax Reclaim, Manager

. Assessed eligibility of accounts, i.e. account domicile against local

country tax rules; documentation at account and individual level; and

relieve at source depending on certain markets.

. Monitored the status of current international tax treaties between

countries relative to Deutsche Bank's clients' securities activities.

. Compiled, checked, calculated eligibility, filled in the forms, filed

them with agent banks and tax authorities, followed-up, received the cash

back and credited the account.

Mutual Funds Settlements, Manager

. Supervised two teams of specialists with their daily tasks.

. Processed trades and corrections for all mutual funds and priced and

executed all emerging market and European funds for all foreign clients.

. Assisted branch offices worldwide in all aspects of mutual fund

operations, including reconciliation of client and firm positions with

the fund companies, balancing purchase and redemption suspense accounts,

trading foreign currency money funds through the foreign exchange desk,

and approving daily settlement wires to custodial banks.

. Coordinated with marketing department to create and promote new funds and

programs through the assessment of system needs and capabilities.

. Developed, tested and implemented system enhancements with the

programming staff, including visual basis systems for mutual fund order

entry and mutual fund reconciliation.

Legal Transfer/Foreign & Domestic Estates, Manager

. Served as primary liaison between Deutsche Bank and Foreign Estates

Department in Washington.

. Ensured that proper documentation was provided to transfer agent

involving all foreign and domestic estates.

Domestic & International Settlements, Head Cashier

. Supervised DTC, Fed, physical, Euro clear and international local market

settlements.

. Reconciled all securities and cash movements on daily basis.

Cash Management

. Communicated with various departments to facilitate cash movements and

balances.

. Managed the collection of global currency projection needs of the Firm.

COMPUTER SKILLS

. Microsoft Office - Word, Excel, Access, Power Point, and Outlook

. Bloomberg and other Finance Web Applications

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