Customer Service Manager

Hayley Clay

To Whom It May Concern:

Please accept the enclosed resume as an indication of my interest in the

customer service assistant position.

My background includes prior management experience. During these years I

have learned different abilities. These abilities include; answering a

multi-line phone, computer skills, communication, leadership, filing

paperwork, selling, merchandising, customer servicing which in turn led me

to become a more important asset to my company. I feel confident

performing my job and enjoy the challenges of taking on new

responsibilities.

An opportunity to talk to you and discuss my interest and qualifications

for this position would be appreciated. I am available at your

convenience. I look forward to hearing from you.

Sincerely,

Hayley Clay.

1170 Pointclear place . Huntsville, AL 35824 apt. 1712

Phone 419-***-**** . E-mail ********@*****.***

Hayley Ashton Clay

Objective

To acquire a position that utilizes my experience and social

skills.

Work experience

2008 - 2009 Lima Harley Davidson

Lima, OH

Sales Associate

Selling motor clothes merchandise to a large customer base

covering a wide variety of riding gear, eyewear, apparel,

footwear, helmets, and furniture.

Accountable for opening and closing the department.

Provide customer service on the sales floor.

Manage the responsibilities on the register such as sales,

returns, exchanges, and special orders.

Answering multi-line phone.

Advise in floor displaying.

2005 - 2008 Lids

Lima, OH

Assistant Manager

Provided a positive and enjoyable work atmosphere.

Managed day to day work for myself and employees.

In charge of hiring and training new employees.

Obtained excellent audits due to enforcing loss prevention.

Responsible for ordering and receiving shipments.

Assisted in scheduling, evaluations, payroll, and time cards.

Education

2004-2005 Bowling Green University Bowling Green, OH

Physical Therapy

English 101

Chemistry 125-128 (laboratory included)

Computer basics

2000-2004 Elida High School Elida, OH

Honors Diploma

Took advanced classes including AP Psychology and AP English.

Honor roll student.

Computer skills in office and keyboarding.

Involved in Student Council which required community service.

skills

Ambitious and inclined to excel.

Excellent social skills.

Outstanding attendance and attitude.

Prior Management experience.

Strong problem solving ability.

Exceptional typing.

References

Carrie Stolzenburg

Carrie was my manager during my employment at Lids.

Phone: 567-***-****)

Shannon Robanolte

Shannon was my manager at Lima Harley Davidson.

Phone: 419-***-****)

Mike Ambrose

Mike is a friend I've known for 4 years.

Phone: 419-***-****)

Contact this candidate