Customer Service Operator
Resume:
Carol Fritz
Wentzville, MO. 63385
abiory@r.postjobfree.com
My first career was with Western Union Financial Services, Incorporated. I
enjoyed my career with them as a customer service operator and Senior
Accounting Associate. I was cross-trained on a variety of jobs and love the
experience I had with them.
My other skills include:
Data entry (quick and efficient)
Mailroom and file clerk (scanned and copied 2 years)
Receptionist and switchboard operator (2 years)
Copying and faxing
10 key-7,000 KSPH
Receptionist and switchboard operator
Over fifteen years of customer service
Multi-tasking skills, problem solving skills
Experience with contract and issue resolution
New procedure implementation and development
Assisted with training co-workers on various computer systems
Adaptable, dependable, reliable, and punctual
I am confident I will be an asset to your company. You may contact me at
the above address or by telephone at 314-***-****. I look forward to
hearing from you. Thanks for your consideration.
Sincerely,
Carol Fritz
Enclosure: Resume
OBJECTIVE: I am experienced in 10 key-9,000 KSPH, mailroom operations-
scanning, type70 wpm, filing, faxing, copying, word processing, data
entry, AS400 and receptionist
SKILLS: Multi Tasking-prioritize and organize
Ability to set and reach individual and team goals
Self starter yet can still work as a team
Good work ethics
Organized and problem solving skills
Adaptable, dependable, and punctual
EXPERIENCE: Citi Mortgage, Default Mail Clerk, (temp) 7-200*-*-**-****
*Entered documentation in various systems (opened
mail)
*Coded and filed accordingly
*Worked on special projects
*Assisted with property preservation
Western Union Financial Services, Inc. 10 + years
Senior Accounting Associate
*Provided Outstanding Customer Service
*Resolved customer account number errors and incorrect
amounts
*Applied adjustments using problem-ticket database
*Coordinated subpoenaed records from law enforcement
*Researched financials with utility companies and agents
*Handled customer and agent calls and resolved all issues
*Recorded and transmitted telegrams
*Recorded and paid money transfers
*Investigated fraudulent activity
EDUCATION Diploma, St. Louis, Missouri
Microsoft Office (adaptable to Word, Excel, Outlook)
Understanding Pharmacology for Health Professionals
Medical Terminology
Basics of Accounting
Medical Transcription
References Available Upon Request
Contact this candidate