Customer Service High School
Resume:
Ola Cooper
Lake City, SC *9560
**************@*****.***
Objective: Seeking a entry level position where I can utilize and enhance
my
abilities to manage and motivate a team to provide excellent
customer service.
Qualifications: Typing 40 wpm, Talented & Highly Effective Leader, Display
Exceptional Skills, Resourcefulness, Self Efficient, Positive
Personality, Resposible, & Quick Learner
Skills: Skillful usage of Internet
Windows XP
Windows 98
Microsoft Works
Education: Lake City High School
1999-2002 Diploma
Williamsburg Technical College; Kingstree,SC
Customer Service; March 2004-2006
. Completed 72 hrs training in leading, understanding, and solving
problems.
Work Experince: Asurrant Florence SC
Customer Care Specialist- MortgageJuly 2009-Present
Inbound calls-Process/Billing customers mortgage and insurance accounts.
Assisting customers with there Insurance policy isssues.
Work Experince: Nightingale Nursing. Florene SC
PCA Nurse Aid;-April 2008-Present
Assist patients with there daily routines such as grooming, bathing,
tolieting, etc.
Transporting patients to doctor appointments etc.
Perparing client meals a all times etc.
Work Experience: Syke's Ins. Kingstree, SC
Customer Service-AT&T Wireless Service; November 2008-Present
. Inbound Calls-Answering and solving customer's
questions/technical support problems.
. Posting/Billing payments to customer's accounts.
. Assist in placing orders for wireless phone.
Captain D's; Florence, SC
Restaurant; August 2007-April 2008
. Greeting & acknowledging incoming customers
. Maintaining responsibility for the opening and closing of business
Myeris Salvage; Lake City,SC
Windows XP- Locating Catalitic Converters
Call Center; June 2007-December2007
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