Customer Service Manager
Resume:
Amanda L. Higdon
Mailing Address: Physical Address:
PO Box 212 390 Dixon Springs Road
La Fayette, GA 30728 La Fayette, GA 30728
Objective Seeking an entry-level position in with a reputed organization where I can
use my creative skills and experience for companies profitability.
Summary Assertive, self-motivated, goal-oriented, hard-working individual with the
ability to work in a fast faced environment.
Demonstrated achiever with leading successful teams and managing day to
day business practices.
Professional winning attitude with the ability to be flexible and handle change
in a positive manner.
Skilled at learning new concepts quickly.
Excellent customer service, communication, and organizational skills.
Completely reliable.
Education Miller-Motte Technical College
Expected Graduation Date: July, 2011
Associate of Applied Science in Medical Assisting
New Concepts School of Cosmetology
Master of Cosmetology (Licensed in TN & GA)
Cleveland State Community College
Awarded Academic Foundation Scholarship
Polk County High School
Graduated with Honors: May, 1998
Experience Work Study Student
Miller-Motte Technical College Chattanooga TN
January, 2010 to Present
Student Help Desk (2010 to Present):
Provide tutoring; by assisting students in learning center with
homework, study skills, and test preparation. Earned commendations
for teamwork, flexibility and work excellence in providing support to
students and faculty.
• Filing, photocopying, data entry, update non-confidential files,
filing, posting, and mailing recruitment notices.
Stylist/Assistant Manager
SmartStyle Chattanooga TN
Feb 2009 to June 2009
• Handled purchasing, inventory, cutting, coloring, perming, and
styling for major department store chain.
• Began as stylist; promoted to assistant manager after one
month.
• Responsible for operation of salon under corporate policies,
hire and train new employees, as well as manage purchasing
and inventory.
• Recognized by store management team for customer service
excellence and outstanding job performance through 2 “Star
Team Player” awards.
Software/System Computer and Internet literate.
Skills Proficient in word processing applications; Microsoft Word 2007, Microsoft
Excel, Microsoft Access, Microsoft PowerPoint & Microsoft Outlook.
Contact this candidate