Customer Service Sales
Resume:
Melissa N. Bravo
El Paso, Texas 79936
e-mail address: abiope@r.postjobfree.com
Education:
The University of Texas at El Paso
Graduation: May 2011
GPA: 3.12
Bachelor of Arts in Graphic Design
Course Work:
Basic: Drawing I, Drawing II, Design I, Design II
Work Experience:
Child Care Services El Paso, TX
Child Care March 1999 – Present
• Provide child care of up to 4 children at one time.
• Use various activities to develop children’s motor skills.
• Organize activities to entertain children.
Bravo Plus El Paso, TX
Salesperson January 1999 – Present
• Provide customers with various products and information.
• Design floral products seasonally.
• Handle cash flow and exchange with customers.
• Provide customer service, increasing sales by at least 25% annually.
Walt Disney World Co. Orlando, FL
Custodian January 2008 - August 2008
• Assist in maintenance of the park.
• Use various cleaning agents to maintain cleanliness of the area.
• Assist guests with directions and information of the park.
• Provide guests with customer service such as answering questions, providing crowd control when
necessary.
• Maintain customer satisfaction, achieving recognition for providing extra customer service.
Skills:
Proficient in Microsoft Word, Excel, PowerPoint, Keyboarding, Public Speaking, Jasc Paint Shop Pro, and
Internet Explorer search engines.
Extensive use of Microsoft Publisher
Familiar with Adobe InDesign, Adobe Photoshop
Community Service:
St. Stephen Deacon & Martyr Catholic Church:
Religious Formation Confirmation I Group Leader (2005-2007) Responsible for providing guidance to the
students during class as well as obtaining and organizing community service projects including but not limited to:
Serving meals at the Opportunity House and to families of the El Paso Ronald McDonald House; clean
up and restoration of home in Horizon, Texas; providing meals for the homeless, and distribution of
Thanksgiving meals for the flood victims of Vinton Texas.
Religious Formation Confirmation I Catechist (2007-present)
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