Customer Service Assistant
Resume:
Melissa Donaldson
Zebulon NC
abiool@r.postjobfree.com
EDUCATION
Johnston County Community College, Smithfield,NC
Pharmacy Assistant Certification 2009
Fayetteville State University, Fayetteville, NC
Obtaining Bachelors in Criminal justice;2006-2009; G.P.A 3.0
Smithfield-Selma Senior High School Smithfield,NC
Diploma; 2006; G.P.A: 3.0
EXPERIENCE
Foodlion, Cashier, Clayton, NC
2008-2009
. Receive payment from customers and providing the right change
. Assisted customers with returns or unwanted goods
. Operate cash register and scanner.
. Cleaning and tidying the area
. Stocking any items that needed to be stocked.
. Assisted customers with returns or unwanted goods
Fayetteville State University,Office Assistant, Fayetteville,Nc
2006-2008
. Assist with basic office functions, office projects, filing, shredding
confidential material, data entry, answering phones and general
typing.
. Assist with data entry, posting records, verifying minor statistical
data for inventory control. Assist with operating copy and print
services machines.
. Assist with shipping and receiving, checking and marking received
item. Assist with sorting and distributing mail and parcels
. Assist with issuing student/staff ID Cards. Other duties as assigned.
Check-A-Wreck Auto Repair, Office Assistant, Wendell,NC
2005-2006
Assisting in office chores
. Responsible for customer service in the digital equipment division,
duties included answering customer queries, problem solving and
providing detailed information on new products.
. Worked with new customers in the development of new accounts and the
implementation of new systems.
SKILLS
Computer Skills Word processing Quicken
Windows 2000/XP Spreadsheet WordPerfect
Windows Vista Lotus notes Desktop
Publishing
Microsoft Word MS Office Numerical
Skills
Teamwork MS Excel Database
Oracle
Ability to learn on the job MS Outlook Database
MS Acess
Follow instructions well MS Word
Interpersonal Skills
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