Customer Service High School
Resume:
Brittany Crawley
Georgetown, KY 40324
************@***.***
Objective
To bring your organization enthusiasm, dedication, responsibility, and good work ethic, combined with a
desire to utilize my skills obtained through experience in customer service, multi tasking, and
organization.
Qualifications
• Microsoft Office
• Microsoft Windows
• Work as Team Player
• Accounts Payable
• Filing/Editing
• Typing Developed ability to work in a fast-paced atmosphere
• Maintained excellent customer relations and developed customer rapport
• Diplomatically resolved customers complaints on as-needed basis
• Accurately calculated and made daily deposits
• Ability to follow instructions well and make decisions with no supervision
• Maintained all record-keeping procedures without error
• Effectively developed telephone communication skills
Education
• 1996 – 2000 Scott County High School Georgetown, KY
High School Diploma
• 1998 – 2000 Jimmie Orr, Jr., Att. At Law Georgetown, KY
High School Coop Program
• 2003 – 2006 Lexington Community College Lexington, KY
• 2006 – 2008 BCTCS/ KCTCS Lexington, KY
Work History
2007 – 2009 Turf Catering Keeneland/Lexington, KY
Seasonal Bartender/Server
•
• Made and served drinks to guests and cocktail servers following established guidelines,
procedures and policies regarding beverage and safety controls as prescribed by company
standards.
• Performed all guest contact activities in a cordial, efficient and professional manner; maintaining
a commitment to guest satisfaction.
• Ring guest checks; collect cash and process credits and room charges in the exact manner
outlined by company policies and procedures.
• Complete liquor requisitions and supply lists.
• Know and comply with state liquor laws.
• Perform all side work duties according to side work schedules.
2009 Georgetown Urgent Care Georgetown, KY
Medical/Clerical
• Pre-authorized insurance and input insurance information accurately into billing programs.
• Maintained confidential files on every patient.
• Triage (temperature, weight, blood pressure, etc.).
• Handled lab tests and results.
• Communicated with doctors and pharmaceutical staff.
• Assisted with X-Rays, phlebotomy, and injections
2005 - 2010 Horseshoes’ Steakhouse and Saloon Lexington, KY
Bartender/Server
• Made and served drinks to guests and cocktail servers following established guidelines,
procedures and policies regarding beverage and safety controls as prescribed by company
standards.
• Performed all guest contact activities in a cordial, efficient and professional manner; maintaining
a commitment to guest satisfaction.
• Ring guest checks; collect cash and process credits and room charges in the exact manner
outlined by company policies and procedures.
• Complete liquor requisitions and supply lists.
• Know and comply with state liquor laws.
• Perform all side work duties according to side work schedules
Contact this candidate