Customer Service Administrative Assistant

Location:

Posted:

October 21, 2010

Mandy Pfingsten

Home: 715-***-**** Cell: 715-***-**** ******@*******.***

EDUCATION: Chippewa Valley Technical College; With Honors; Eau Claire, WI

Administrative Assistant Associates Degree

DEGREES AND

CERTIFICATES: Customer Service Certificate, Office Management Certificate, Software Solutions Expert

Certificate, Software Specialist Certificate, Small Business Accounting Certificate

OBJECTIVE: To obtain an Administrative or Management position within a growing company with

opportunities to utilize my skills for the advancement of that company

SKILLS:

• Microsoft Windows, Microsoft Word, Excel, Office Project, Power Point, Adobe

Photoshop CS3, Illustrator CS, Web Microsoft Expression and Access

• Operation of fax, copiers, dictation machine, multi line phone system and intercoms

• Possesses the ability to work independently and as a team player.

• Excellent communication and organizational skills

Internship; Elmwood Public School Feb 2010 – May 2010

Elmwood Public Library

• Fundraising; developed and ran fundraiser, recruitment for fundraiser volunteers

• Volunteer program development; developed spreadsheets, welcome and volunteer

opportunity brochure

• Ran monthly Friends of the Library meetings

• Worked up proposals for monthly library board meetings

EXPERIENCE:

UFE Inc.; River Falls, WI May 2007 – Aug. 2008, Dec.1997-May 1999

• Was responsible for data entry, daily shift reports, conducting new employee training

• Inventory control; distribute production supplies and materials

• Generated packing slips, shipped products and loaded/unloaded shipments

• Set-up and removal of plastic injection molds

• Assembled, inspected, and packaged production parts

• Knowledge and use of the BAAN inventory tracking system, UPS world ship, forklift

operation, basic gauge analysis and blueprint reading, entry-level CMM operation.

Nor Lake; Hudson, WI Sept. 2006 – Dec. 2006

• Gathered required inventory parts to complete production orders, and performed

assembly of small refrigeration cabinets

OEM Fabricators; Woodville, WI Aug. 2005 – Sept. 2006

• Completed routine custodial maintenance of employee break room, restroom facilities

and to all shop areas, monitored inventory items and shop supplies

S.S.G Corporation; Hudson, WI May 2004- Aug. 2005

• Performed front counter clerk duties, product restocking, and miscellaneous

janitorial duties