Customer Service Electrical

John Schanck

*********@*****.***

*** *. ****** ******

Pittsburgh, PA 15210

Home: 412-***-****

Objective: Desire a career in a rewarding field that will allow

me to utilize my

skills and education to the mutual benefit of the company

and myself.

Professional Experience:

Nov. 2009 - Laid off from Marshall Elevator due to work shortage

Jan. 2007 - Nov. 2009 Marshall Elevator

Mechanic's apprentice - Assist journeyman mechanics with daily

duties. New construction: Construct new elevators

(Traction, Hydraulic) from empty elevator hoist way per

prints and specs. New modernization: Update and modernize

existing elevator from prints and specs. Service: work as a

service team on existing elevators, troubleshooting and

repairs.

July 2001 - Jan. 2007 Highmark Blue Cross Blue Shield

Claims Processor - Update and finalize medical claims,

update benefits for members and reviewed Explanation of

Benefits.

Claims Adjustor - Adjust medical claims for multiple

dedicated groups, contact other BCSB plans, code medical

claims.

Sept. 1999 - July 2001 UPMC Distribution Center

Warehouse Attendant- Made Deliveries, stock shelves, retrieve orders,

check status of inventory, answer telephones, and operate

forklift.

Military Experience:

Jan. 1998 - Jan. 2005 US Marine Corps, Reserves

Logistics/Embarkation Specialist - Inventory on Embark

Boxes for entire base, update deployment plans, update

publications, training manuals, and roster lists. Active in

Military Police duties and combat training. Active Duty

includes: Operation Enduring Freedom, Operation Iraqi

Freedom Veteran. Military Police involving Prisoner of War

Camp convoy security and customs while in Iraq.

Educational Experience:

Mar 2010 - Apr 2010 Steel Center Vocational School (Well Tending course)

Learned and studied the basic knowledge of the oil gas

industry

Grad. Feb. 2007 Dean Institute of Technology (Electrical Technician)

Instruction in blueprint reading, layout, assembly,

installation, testing of

electrical & electronic components, and Programmable Logic

Control (PLC) Associates of Specialized Technology Degree

(Electrical) received

Grad June 1997 Carrick High School

Academic Diploma received

Areas of Skills:

Field skills:

Hand tools Power tools Pneumatic tools

General laborer skills Loading unloading trucks OSHA !0 card

Forklifts experience CDL A permit with tanker endorsement

Office skills:

Microsoft Excel Internet Explorer Lotus Notes

Microsoft Word Customer Service Skills Telephone

Techniques

Verbal and organization skills

Contact this candidate