Customer Service Administrative Assistant

Tobias Jeremiah Beck

**** *****, **. *****, ** **109 630-***-**** abiom8@r.postjobfree.com

PROFESSIONAL PROFILE

I bring enthusiasm and dedication to a team building atmosphere;

incorporating strong communicative, organizational, and administrative

skills to a clerical/administrative career path.

CAREER EXPERIENCE

Telepacific Communications; Creve Coeur, MO July 2007 to

July 2010

Project Coordinator, Wholesale POTS division

Efficiently process LNP and LOOP orders from "cradle to grave" to the LEC

for install/conversion.

Troubleshoot order rejects and orders in jeopardy. Contacts FLSC/NOMC as

required.

Often asked to work "deadline" orders for quick installs.

Work overtime as needed to aid in meeting monthly goals.

Works special projects as needed

Solely responsible for processing all Embarq/Nevada orders for the UNEP

team

Solely responsible for processing all retail to wholesale conversions as

well as wholesale to wholesale conversions

Tressler, Soderstrom, Maloney and Preiss; Chicago, IL March 2007 to

June 2007

InterAction Data Consultant

Acted as team player in marketing department, brainstorming new concepts

and ideas for firm development and growth.

Processed client contact information; generated activity reports allowing

attorney's to evaluate performance and firm efficiency.

Pitney Bowes; Chicago, IL

October 2006 to March 2007

Legal Records Clerk

Pedersen & Houpt

Worked in close contact with firm assistants and support personnel to

efficiently maintain, coordinate, and facilitate filing practices within

mid-size law firm.

Utilized third party records warehousing and vault services, interacted

with outside vendors to provide efficient customer service to firm's

partners and personnel.

Engaged conflict searches to open new clients and matters; used ELITE

record maintenance software to process work orders and requests.

Performed administrative tasks including reception, correspondence,

facilities support, and updated docket system daily.

Sidley Austin Brown & Wood; Chicago, IL

2002-2003

Administrative Assistant/Records Clerk

Utilized LegalKey records database.

Organized filing for group of attorney's; worked directly with assistants

in assigned tasks.

Administrative tasks including data entry, mass mailing, reception, and

forwarded calls to appropriate parties when necessary.

EDUCATION

Appalachian State University Boone, NC General Business Coursework

SKILLS/SOFTWARE

Microsoft Word, Excel, CMS, AT&T Web Toolbar, Neustar, LegalKey, ELITE, DM

2000,

65 WPM, 11000 KPH

PAGE

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