Sales Manager

BUSINESS DEVELOPMENT/ SERVICE SALES

Operations ~ Project ~ Presentation ~ Accounting ~ Process Improvements ~

Strategic Cost

OBJECTIVE

I am seeking a position, with challenging objectives, where I can best

utilize my diverse skills in sales, marketing and business development to

attain corporate goals.

CAREER PROFILE

An accomplished leader with a strong portfolio of success in twenty plus

years of office management roles. A highly adaptable, motivated

professional who is results-oriented. A clear, effective communicator who

is confident and poised in interactions with colleagues and clients at all

levels. Additional areas of expertise:

Project Management Process Improvement Budget and Cost Control

Strategic Marketing Performance Reviews Customer Relations

Coordination Bookkeeping/Accounting Employee Hiring and Training

Clerical Functions Business Development

Presentation Development Inventory Management Database Maintenance

Pricing Analysis Service Sales

KEY ACCOMPLISHMENTS

. Demonstrated leader having successfully managed staff of up to 24

persons nationally

. Created and carried out strategic marketing plans achieving

impressive corporate sales goals

. Proven experience success in budget preparation and cost control

. Awarded Sales Representative of the Year by IBM while employed by

Executive Business Machines

. Acquired two major accounts, GE and General Foods, while at EBM which

generated 1/3 of sales revenue after two years

. Effectively trained colleagues and clients on software programs using

various computer equipment (Wang, IBM, Dell)

. Knowledgeable in the following programs: Microsoft Office Products,

QuickBooks, ADP Pay, Peachtree and Visio

PROFESSIONAL EXPERIENCE

PEAK SERVICE USA

MERRIMACK, NH

OPERATIONS MANAGER

August 2009 - April 2010

. Supervised 24 Field Service Techs throughout the US

. Oversaw dispatch rate and employee progress meeting profit goals

. Acted as direct contact for problem resolution with Fortune 500

customers

. Managed budget for both technician and spare parts logistics

. Conducted hiring process of in-house staff as well as performance

reviews

. Improved operating efficiency serving as a key player in the

development of marketing strategies and service contracts for sales

nationally

. Organized trade show set-up and coordination

. Implemented and administered procedures for clerical duties

EET CONSULTING

HOPKINTON, NH

OWNER

February 2001 - August 2009

. Established and expanded a consulting practice servicing clients in

the Concord, NH area

. Performed quarterly profit and loss review and prepared financial

statements

. Devised budget preparation and provided recommendations

. Trained clients in various software tools including QuickBooks,

Excel, ADP Pay, Peachtree

SENTRY SOLUTIONS

HOPKINTON, NH

OFFICE MANAGER

February 1999 - February 2001

. Set-up, coordinated, and executed an inventory program for a small

distributorship

. Key contributor to development of a national marketing strategy

which increased sales 30%

SYRINX CORPORATION

MERRIMACK, MA

FOX BROTHERS FURNITURE

NEWBURYPORT, MA

BOOKEEPER/OFFICE MANAGER

February 1997 - August 1999

. Completed accounting functions including taxes and payroll

. Created and produced newsletters and presentation materials

. Responsible for database upkeep, invoices, ordering products, sales

and marketing

CENTURY 21 OLD RICHMOND REALTY

RICHMOND, VA

MANAGER OF LEAD GENERATION

January 1992 - November 1997

EXECUTIVE BUSINESS MACHINES

FAIRFIELD, CT

MANAGER/COMPUTER TRAINING

January 1986 - January 1992

EDUCATION

Bachelor of Science in Management, Bryant University

Smithfield, RI

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