CECIL IA RODRIGUEZ, MPA

**** **** **** **, **********, FL 33762

615-***-**** (cellular)

Email address: abiok4@r.postjobfree.com

OBJECTIVE To attain Human Resources Generalist Position and to work effectively in a challenging environment that

utilizes my skills and experience.

QUALIFICATIONS SUMMARY

• Highly creative, organized and results-driven. Strong team player.

• Ability and experience supervising workforce multiple location remotely.

• Ability to implement new trainings and programs and develop them into best practice models.

• Able to work independently and multi-task in a fast paced work environment.

• Analytical problem-solver with strong ability to establish long-term personal and professional relations.

• Excellent Computer skills including Windows navigation; MS Office (Word, Excel) Power Point, Outlook and

People Soft. Fully bilingual: English and Spanish.

WORK HISTORY

TREASURE COAST HOSPICE, Fort Pierce, FL-

Support Services Manager/Per Diem Coordinator July 2011 to Present

Initially hired to develop the process for centralizing per diem Nursing staff (RNs, LPNs and CNAs) across all nursing

departments, within Treasure Coast Hospice, for two counties. Provide full time and per diem nursing staff services

throughout the agency, with the main objective to ensure staff coverage 24hours/7days per week to both homebound

clients and the Hospice House facilities. Coordinate and schedule all the cross-training for the full time and per diem

nursing staff as needed. Monitor staff regarding automated provider services reports, timesheets and payroll, trainings and

state license and certifications (i.e. CPR, Nursing and C.N.A licenses.) Complete the staff Daily Usage Report

documenting which staff attended specific assignments. Created a staff availability calendar, and responsible for keeping

up-to-date. Preparing the monthly staffing reports to measure the productivity and effectiveness of services: tracking

amount of job orders, staff placement, hours worked and job assignments filled per department/team per month. Prepare

and authorize bi-weekly payroll on McKesson and ADP.

GOODWILL INDUSTRIES, Stuart, FL –Contracts Manager 2010 to 2011

Perform functions to staff, train and monitor personnel with disabilities to maximize their opportunities to become self-

sufficient. Provide direction to staff and assist in the investigation and resolution of problems. Evaluate performance and

provide counseling and coaching to employees. Facilitate the recruiting and hiring process. Monitor safety compliance at

the job sites. Prepare reports and documentation for new and existing community contracts. Prepare the monthly billing

for the seven contracts. Prepare the weekly payroll. Assist to prepare quarterly and annual reports for the agency. Keep an

updated inventory of unfinished and finished products. Schedule and coordinate workload and workflow for all four

locations (Vero Beach, Stuart, Fort Pierce and West Palm Beach). Schedule the deliveries and pick ups of products and

supplies for the locations and clients. Meet with prospects and clients monthly.

ONIN STAFFING, Smyrna, TN - Branch Manager/Account Manager 2005 to 2008

Established and developed the new Smyrna Crossing branch from site setup. Provided comprehensive temporary and

permanent staffing needs for industrial, professional and hospitality businesses averaging 10,000 billable hours per week

with a 95% Client Satisfaction rate. Searched candidates for specific requirements using networking, referrals, internal

database, online searches, Internet postings, and job/career fairs . Oversaw recruitment, screening, hiring, and retention

processes for clients. Developed and conducted safety trainings for six major clients. Performed weekly client

consultation to discuss employees’ performance, workload projections, cost reports, workplace injuries, safety issues and

employee relations. Handled Worker’s Compensation and OSHA reports and documentation for clients, including

workplace injuries reports and medical assistance referrals. Use of E-Verify. Counseled and resolved client issues with

payroll, invoicing, billing and unemployment benefits. Oversaw the day to day operations and supervised employees at

three branch locations. Responsible for recruitment, hire, and professional development of staff. Trained and coached all

staff for compliance with EEOC and Affirmative Action.

SPHERION, Nashville, TN - Client Services Supervisor – Sydcor 2004 to 2005

Established and developed the new on-site branch providing temporary and permanent staffing services. Provided Human

Resource functions for clients including recruitment, pre-employment drug testing, written competency testing,

background checks, safety trainings, placement and termination. Counseled hires’ on appropriate job performance

standards. Secured applicant’s personal records, including paper and electronic files. Researched and solved client issues

with payroll, invoicing, billing, Worker’s Compensation and unemployment benefits and claims.

CHOICEPOINT - Nashville, TN Customer Services Specialist 2002 to 2004

Coordinated customers’ drug and alcohol tests results and complaints for non DOT and DOT clients nationwide including

Puerto Rico and Hawaii. Handled high volume incoming calls in a fast paced environment. Coordinated drug tests and

alcohol screenings for pre-employment and post-accident for both non-DOT and DOT employees. Initiated, designed and

implemented process training for the Customer Service Department.

CAGUAS MEDICAL AND HOSPITAL SUPPLIERS Caguas, PR Business Administrator 2000 to 2002

Responsible for the administration of a medical equipment supplier. Had a major role in the negotiation and execution of

purchase agreements with key vendors. Conducted field visits to promote company services to physicians and patients.

Recruited and selected personnel and was responsible for staff training, supervision and evaluation. Supported sales

initiatives. Monitored equipment pick-up and delivery for Medicare and private patients. Monitored and supervised the

customer satisfaction and quality standards in compliance with Medicare regulations.

CARIBBEAN AUTO GROUP San Juan, PR Corporate Human Resources Manager 1996 to 2000

Lead the development of a centralized Human Resources Department for four auto dealerships. Implemented human

resources policies and procedures. Created an employee manual. Designed, coordinated and directed training and

improvement programs following strict BMW and Toyota corporate standards. Administrated and secured employee leave

of absence such as FMLA, Worker’s Comp, military leave, personal leaves and vacations. Major role in labor relations

and benefits negotiations. Managed benefit and compensation packages based on corporate guidelines. Oversaw

recruitment process and performance evaluations. Conducted employee hiring and termination meetings. Provided

counsel and interpretation on Civil Rights Act, ADA, FMLA, OSHA and COBRA. Investigated harassment and

discrimination claims.

INTER AMERICAN BUSINESS COLLEGE San Juan, PR Supervisor/Administration 1993 to 1994

Part-time engagement hiring, training and supervising staff members. Provided support in academic matters and assisted

in labor issues.

DALE CARNEGIE TRAINING INSTITUTE San Juan, PR Instructor 1989 to 1992

Conducted seminars and training such as Effective Public Speaking and Human Relations to corporate and individual

clients for this well-known training institute. Helped participants assess targeted, specific areas for improvement.

UNIVERSITY OF THE SACRED HEART San Juan, PR (various jobs) 1979 to 1996

Student Tutor Coordinator

Business Administration Professor

Tutor and Activities Coordinator

Mathematics Professor

EDUCATION

UNIVERSITY OF PUERTO RICO San Juan, PR

MA - Public Administration Major: Human Resources Administration

Summa cum Laude

UNIVERSITY OF THE SACRED HEART San Juan, PR

BS – Natural Sciences Major: Chemistry and Mathematics

PROFESSIONAL DEVELOPMENT

Participated in a wide variety of continuing education and professional development classes and seminars.

Labor Law Updates Safety in the Workplace Evaluation and Discipline

Leadership and Empowerment How to Avoid Employee Claims after Termination

Conflict Management Synchronization EEOC Seminar

References Available Upon Request

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