Lori Robinson

**** ********* ******

Fort Pierce,FL 34951

772-***-****

Objective

Seeking a position in Customer Service Front Office/Administrative Assistant and Lab Technician /Phlebotomy/ Collection where my

experiences and skills can be utilized.

Skills

Customer Service

Front Office

Administrative Assistant

Lab Technician

Microsoft Office Suite

Outlook

Experience

65 wpm

Oxford Management Services Fort Pierce, FL

Collection 01/16/09 to8/05/2010

Collect unpaid debts from consumers

Input checking information

Updating demographics

Florida Health Department Fort Pierce, FL

Phlebotomist 07/2007 to 11/2007

Input client’s information in to computer.

In charge of running controls at the beginning of the shift.

Drew blood from clients

Assembled tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton and alcohol on work tray

Verified and recorded identity of patient and donor

Conversed with patient and donor to allay fear of procedure

Liberty Medical Supply Port Saint Lucie, FL

Customer Service 10/2001 to 05/2005

Reviewed records indicating shipper parcel volume, claims for damaged and lost parcels and in parcel preparation for pickup and

delivery.

Expedited communication between upper level management and general personnel.

Discussed service to shippers with assigned representatives to develop plans of service.

Recorded information, such as name, address, medical supply to be rendered.

Wendy's Fort Pierce, FL

Supervisor 10/1998 to 06/2000

Interpreted company policies to workers and enforced safety regulations.

Charge of opening the store.

Supervised 15 to 20 crew members.

Handled money at each shift.

Education

Indian River Community College 2006

Port Saint Lucie, FL

Certificate (Phlebotomy)

Long Beach, CA

Wilson High School 1992

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