Manager Sales

Carla Anthony

P. O. Box ***

O'Fallon, IL *****

314-***-**** cell

abioj8@r.postjobfree.com

BBA - Management

University of Arkansas Little Rock

Temporary Staffing Positions

February 2010 to Present

Senior Recruiter/Staffing Specialist

. Responsible for assisting in the staffing of various positions within

multiple disciplines. Staffing services include full life cycle

recruiting, screening, hiring, and administrative hiring functions.

Ingersoll Rand

June 2008 - January 2009

Senior Staffing Specialist

. Responsible for managing the hands-on full life-cycle, multi-site,

regional recruitment process, including candidate sourcing, resume and

pre-screening, interviewing, salary negotiations, and candidate

management. Hired multiple disciplines including Engineering, IT,

Finance, Sales, Supply Chain, Manufacturing, Operations, and

Administrative. Proficient in utilizing multiple Internet resources

and job boards. Proficient in utilizing applicant tracking systems

and enterprise resource planning tools in generating departmental

reporting metrics.

. Partnered with Hiring Leaders to develop strategic staffing plans in

alignment with the department's business strategy. Assessed key

talent needs, strengths, shortages, and focus areas for talent.

Reported key success metrics for staffing, cycle time and operational

excellence.

. Worked across organizational boundaries to reinforce centralized

staffing process with HR partners, and ensured effective

implementation of recruiting/staffing methods.

. Partnered with Talent Management in reviewing and evaluating

experience and qualifications for internal applicants to determine

eligibility for open positions.

. Established and fostered relationships by cultivating trust,

confidence, and matchless credibility through proactive communication

and delivering upon objectives.

. Experienced managing parallel processes and responsibilities within

Centralized Staffing, while adhering to the organization's business

and performance standards, operating policies and procedures.

Laclede Gas Company

May 2003 - June 2008

Diversity & Employment Specialist (Generalist)

. Managed hiring initiatives for all company positions - IT,

Engineering, Finance, Executive, Marketing, Sales, Operations,

Administrative, and Union/Non-Union - from requisition to on-boarding

-with approximately 90 to 105 hires per year. Specifics included job

postings, resume screening, interviewing, background checks,

references, and making offers. Entered personnel requisition and new

hire data in Oracle HCM; maintained applicant flow logs, promotions,

transfers, and terminations reports in Oracle HCM; tracked applicant

demographic data to ensure compliance as well as job fit and time to

hire data; conducted exit interviews; and prepared and maintained

management job descriptions. Communicated all company provided

benefits information to new hires while serving as a resource to

current employees on updated benefits information.

. Managed the Company's Affirmative Action and Equal Opportunity

programs and procedures in accordance with federal, state and local

laws. Prepared the Company's affirmative action plans annually as

required by the OFCCP, communicated critical EEO/AAP issues to

management, and cultivated relationships in external community

essential to sustaining EEO/AAP goals. Filed the Company's annual EEO-

1 and VETS 100 reports as required per OFCCP regulations. Utilized

Oracle HCM to research and analyze data.

. Served as the Company's liaison with government agencies with regard

to affirmative action and EEO practices as well as charges with

oversight/compliance responsibility. In-depth knowledge of federal,

state, and local laws and statues. Investigated claims of

discrimination and/or harassment while serving as point of contact for

employees with EEO related questions and concerns.

. Ensured the Company's policies and guidelines are adhered to promote a

safe and harassment free workplace where diversity and inclusion is

achieved. Conducted four-hour Interview Training and Diversity &

Harassment Training sessions to current and newly promoted hiring

managers on a quarterly basis. Affirmed no manager conducted

interviews without completing training sessions.

. Implemented OpenHire, the Company's first automated applicant tracking

system to fully automate the hiring process. Researched and submitted

vendor recommendation, counseled with legal to approve service level

agreement, collaborated with Information Systems and Corporate

Communications to assure a seamless technology interface and workflow,

created and published training manuals, established training timeline,

and conducted training to all employees involved in the requisition

approval process and hiring responsibilities.

. Provided coaching and counseling to managers and employees involving

positive employee relations practices, policy interpretation and

implementation, conflict resolution, and managing cultural diversity.

Partnered with hiring leaders on strategic staffing needs and hiring

decisions as it related to HR initiatives and the Company's business

plan.

. Worked in partnership with various universities by establishing

relationships with deans, faculty, and department heads to identify

talent and deepen relationships. Lead coordination of college fairs,

on-campus interviews and summer internship program activities as

needed to establish a pool of quality candidates for entry-level

positions. Created Company literature, brochures, and other handouts

including the selection of event gifts and prizes. Developed

reporting to communicate return on investment of key relationships and

lead generation.

. Supervised and/or administered pre-employment psychological

assessments to applicants for all salaried positions. The assessment

instruments evaluated an applicant's IQ, cognitive and analytical

abilities, as well as personality traits. In addition, administered

position specific pre-employment testing and physicals based on job

analysis of entry-level labor union positions within the Company.

. Managed external vendor program and agreement approval process in

support of various openings in Information Systems, Engineering,

Finance, Sales and Administration.

Amdocs, Inc.

April 2000 - January 2003

Senior Technical Recruiter

. Facilitated, organized, and managed all phases of the hiring process,

including sourcing, screening, interviewing, psychological

assessments, offer negotiations, relocation and immigration issues,

and on-boarding.

. Sourced professional candidates within Information Technology from

entry to executive level, including Sales Managers, Directors, and

Vice Presidents.

. Expert knowledge of performing extensive resume searches on the

Internet.

. Negotiated salary and benefit expectations with the candidates, and

strive to meet the Company's best interest by ethically and

professionally representing Amdocs in this critical stage.

. Facilitated new hire orientation for employees, outlining company,

organizational and cultural information, benefits administration and

guidelines, and payroll information.

. Ensured adherence to all equal employment opportunity (EEO)

legislation, the American with Disabilities Act (ADA), and other

government compliance requirements.

. Built rapport with Amdocs' management in order to understand the

projects' recruiting needs, objectives and goals, and personality fit.

Implemented recruiting processes and methodology. Set recruiting

standards and goals with the hiring managers.

. Advised and coached managers regarding employee relations' issues, and

best HR practices and compliance matters.

. Participated in the selection and performance management of staff

members. This included participating in the merger and acquisition

process of companies acquired by Amdocs.

. Communicated with outside resources, such as vendors, colleges and

universities in order to establish recruiting sources.

Manpower Technical Services

April 1999 - April 2000

Senior Technical Recruiter

. Responsible for full life-cycle recruitment of IT professionals within

the Information Technology Organization on-site at MasterCard. Worked

closely with hiring managers to understand the staffing plan of the

department and developed a pipeline of qualified available candidates

to meet the Client's needs. Work included search strategy

development, candidate identification, evaluation, and interview

process, extending offers, closing candidates and orientation

assistance.

. Set recruiting standards and goals with the hiring managers including

report generation of recruiting metrics.

. In-depth knowledge of federal, state, and local laws and statues.

. Represented the company with the highest professional standards,

ethics and behavior.

Alternative Resources, Inc.

November 1996 - April 1999

Sr. Technical Recruiter & Project Resource Manager

. As Sr. Technical Recruiter, was responsible for understanding Clients'

IT technical/functional hiring needs and translating those needs into

effective and efficient candidate generation strategies. Screened

candidates for availability, interest level, eligibility to work in

the US, salary expectations, technical skills, and core competencies,

as well as background screening, reference checking, drug testing,

etc. Negotiated offers and compensation plans in order to achieve

desired gross margins. Provided Account Managers and management with

timely updates on the status of candidates/consultants and other

recruiting related issues to support accurate forecasting of business

conditions.

. As Project Resource Manager, was responsible for recruitment and

relationship management of service delivery resources for IT project

engagements. Consulted and collaborated with Client regarding staffing

requirement initiatives and terms and conditions negotiations for

specified projects. Functioned as a technical resource and facilitator

to the Client in developing and supporting technical recruiting needs.

Managed consultants on project while providing career development,

improving retention and overall employee satisfaction. Counseled

consultants on payroll and benefits administration, and employee

relations.

Computer Skills: MS Word, MS Excel, MS PowerPoint, MS Outlook, LOTUS

NOTES, OpenHire, Hodes- IQ, Resumix, Oracle HCM, ChoicePoint, COATS,

ACT!, TalentHook, Infogists, Facebook, LinkedIn, Craigslist

Assessments: Forte, First Advantage, Hogan, Watson-Glazer, Wonderlic,

Bennett Mechanical

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