Customer Service Assistant

BENJAMIN PARKER

**** ******** **. ***. **** ? Alexandria, VA 22311 ? 703-***-**** ?

********@***.***

[pic]

OBJECTIVE

Seek a position where I can apply my experience in GIS to mapmaking

while gaining valuable work experience and improving my abilities

using ArcGIS.

SUMMARY OF QUALIFICATIONS AND SKILLS

> Experience in using the Spatial Analyst tools in ArcGIS 9.3

> Experience in using such programs as MS Word, MS Excel, MS

PowerPoint, ESRI ArcGIS 9.3 ArcInfo and ArcView products,

Photoshop, Illustrator, Flash, Dreamweaver, and SPSS.

> Excellent customer service skills, both verbal and written.

PROFESSIONAL EXPERIENCE

ArcBridge Herndon, VA Aug.

12th, 2009-Sept. 15th, 2009

GIS Editor

. Edited boundary files for the same Fairfax County Firebox data. Also

made corrections on incorrect parcels data.

. Employed on a temporary basis

ArcBridge Herndon, VA

Feb. 6th, 2009-Mar. 13th, 2009

GIS Editor

. Assisted in updating Fairfax County firebox and parcel data using ArcGIS

9.2.

. Employed on a temporary basis.

George Mason University Fairfax, VA

Jan. 7th, 2009-Present

Geography Lab Assistant Technician

. Maintain lab computers for student and faculty use.

. Report hardware and software problems.

. Provide help to students with GIS and Cartography assignments.

. Keep records of software purchases.

UPS Alexandria, VA

2005-2007

Preload Part Time Supervisor

. Ran the biggest and most important belt in the building.

. Managed 23-26 employees.

. Monitored and kept track of all trailers. (Never lost a trailer)

. Ran safety observations to ensure employees complied with safety

standards.

. Trained new recruits.

. Inspected cage guards, belts, floor, and outside trailers for loose

packages.

UPS Alexandria, VA 2003-2005

Package Handler

. Unloaded flat and drop frame trailers at night.

. Sorted packages to the correct belt.

. Stayed late to deal with miss sorted packages and letters.

EDUCATION

George Mason University Fairfax, VA

2004-2009

. Graduated January 10, 2009 w/ Bachelors degree in Geography and a

minor in GIS.

. Finished with a 3.2 GPA.

Northern Virginia Comm. College Annandale, VA

2001-2004

. Completed 46 credit hours towards my bachelors in Geography.

. Transferred to George Mason University.

. George Mason University Grad Student in the Fall 2010 semester taking

graduate level GIS class.

Contact this candidate