Customer Service Sales

562-***-**** abiog5@r.postjobfree.com

***** ******* **. ********, **. 90604

Maribel Cuevas

Objective Customer Service/Admin Assistant professional

seeking an opportunity in customer support/

administrative assistant. Strong communication

skills and an ability to establish rapport with

clients. A self-motivated innovator with success in

trouble shooting and problem resolution. Possesses

technology proficiency in Outlook, MS Word, and

Excel Etc... Knowledge of inventory software such

as SBT and Inventory tracker system. Peachtree

accounting software.

Experience 2007-2010 Leoch Battery Corporation Foothill

Ranch,CA

Sales coordinator-Import administrator

Coordinated all imports documents for incoming

containers.

Customs clearance-filing of import entries.

customer updates email and phone follow-ups

Assist sales managers with all order issues-pricing

/ inventory

Organize and prepare accounting report/ inventory

report for monthly meeting.

Monthly minutes

Telephone support-customer service inquires.

Filing

Database spreadsheets

2003-2007 B&B Battery Corporation Commerce, CA

Office Assistant Mgr/ Customer service

Assisted all customers with details on purchasing,

pricing, to delivery information

Supported all regional Mgrs. with all issues

Telephone support for customer service

Training support to new hires by regions.

Collections support for accounting dept.

Monthly minutes

2002-2003 Cal Hono Freight Boyle Heights, CA

Dock Clerk Administrator

Managed a fast paced dock for appointment

scheduling

Assisted customers with booking details- tariff

codes and weights

Assisted sales representatives as needed with all

issues.

Provide customer support returns-charge back

-refunds

1998-2001 Escrow Results Downey, CA

Jr. Escrow Officer

Opened all title orders for escrow

Review and prepare preliminary reports for escrow

sales

Order payoff statements.

Issue escrow instructions

Sign up escrow docs

1992-1997 Manchester Ave Elementary

Los Angeles, CA

Teacher Assistant / after school

activity leader

. Assist teacher in daily classroom activities

. Review homework

. Interact with children to incorporate learn thru play

. Directed individual Spanish groups- as ESL

. Directed afterschool program for homework tutor

. Planning field trips/ activates for afterschool program

Education

Huntington Park HS

1989-1992

Cerritos Community College

1922-1994

Skills

. Bilingual (English-Spanish) Strong verbal and written

skills

. Excellent service provider

. Client relationship development

. Easily to adopt to every work scenario

. Multi tasked

. Good interpersonal skills and self confident

character

References are available upon request

Contact this candidate