Michelle Watanabe

**** ********** **

Amelia, OH 45102

859-***-****

abiofu@r.postjobfree.com

Dear Human Resources Representative,

I am applying for a clerical position in which I can utilize my skills. I

am computer literate and have experience using excel, publisher, quick

books, Medicare programs and Medicaid website. I have good communication

skills and experience in customer service.

I graduated from Northern Kentucky University with Bachelor of Arts in

International Studies and Associate of Science in Business Studies. I have

been fortunate enough to have had jobs which gave me valuable experience.

My most recent position was with M.E.D. Supplies, Inc, I enjoyed a pivotal

role as the Biller for all medical claims for diabetic testing supplies as

well as my support role in the administrative responsibilities and customer

contact.

I am confident that the combination of my skills and experiences will

enable me to make a valuable contribution to your company.

Please contact me at your convenience. I look forward to talking with you

and to share more of my background.

Thank you for your consideration,

Michelle Watanabe

Michelle Watanabe

abiofu@r.postjobfree.com 859-***-****

Education

May. 2002

Northern Kentucky University

Bachelor of Arts in International Studies

Japanese Studies Minor

Dec. 1997

Northern Kentucky University

Associate of Science in Business

Financed education through scholarship and employment

Employment

Aug. 2007 - Oct. 2010

M.E.D. Supplies, Inc. Cincinnati OH

Biller

Billing for all medical claims (including private insurance,

Medicare, Medicaid) for diabetic testing supplies

Proficient in PC-Ace Pro 32

Proficient in Express Plus

1500 forms

Filed Medicaid forms on line via Medicaid's website

Retrieved Medicare and Medicaid EOB's from website

Created Retail fliers using Publisher

Was primary contact for customers regarding the client

service agreement Medicare form that is required by Medicare

to be signed and returned promptly. Talked to customers on a

daily bases in order to retrieve this form.

July. 2002 - July. 2007 Michael's Express, Covington, KY

Administrative Assistant

Communicate with customers and follow up via e-mail, phone

and fax

Responsible for Invoicing

Worked with Excel, and Quick Books

Maintain customer info data base

Filing

Receptionists phone duties

Problem solving of discrepancies

Responsible for comparing end of month records

Office support

College Jobs Diocesan Catholic Children's Home, FT. Wright, KY

Jan. 1999 - Mar. 2000 Care Tender

Supervised AT-HIGH Risk children through their daily routine

Assisted children with behavior and learning disabilities

Developed verbal deescalating skills

Autry Learning Center, Anderson, OH

July. 1998 - Dec. 1998 Tutor

Tutored school aged children from Kindergarten through 12th

grade in school work, projects and computer skills. Worked

with international students and academically challenged.

Gained an understanding of how individuals learn differently.

Always provided a positive and encouraging learning

environment.

Dec. 1997 - Apr. 1998 Berlitz Language School, Cincinnati, OH

ESL Teacher

Taught ESL using Berlitz Method

Volunteer Experience

Jan. 1996 - Mar. 2003 Taught English to Japanese Homemakers

ESL Teacher

Created personalized ESL teaching plan

Gained an understanding of Planed instruction

Gained an understanding of the objective of carrying on a

conversation with limited vocabulary and sentence structure

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