Customer Service Management

Location:

Posted:

October 15, 2010

Shavonne Steinbrunner

abioe6@r.postjobfree.com

Skills Profile

. Ability to operate Microsoft Office: Word, Excel and PowerPoint

. Knowledge and use of multi-phone lines

. Good filing and organization skills

. Ability to take accurate phone messages and deliver messages promptly

. Work well under deadlines

Education

Trine University Aug. 2007 - Dec. 2009

Bachelor of Applied Management

Major: Applied Management

GPA: 3.6

Ivy Tech State College Aug. 2005 - May 2007

Associates of Science

Major: Paralegal Studies

Employment History

Server -Richards Restaurant May 2004 - Present

1045 S. 13th St. Decatur, IN 260-***-****

. Provide excellent customer service and handle problems promptly

. Ensure everything is clean and organized to regulations

. Supervise crew to ensure they are giving quality service

. Take detailed orders and ensure to food is delivered promptly

Legal Assistant - Robert Wright and Associates Sept. 2007 - Dec.

2008

116 E. Berry St. Fort Wayne, IN 260-***-****

. Type legal documents

. Court house filing

. File small claims and scheduling court dates

. Research for personal injury cases

. Summarized medical records

. Putting together and organizing summary brochures

. Completed many other miscellaneous tasks.