Customer Service Data Entry

Franki L. Nutter

** ***** ****** ******, ********, Ohio, 43213

740-***-**** **********@*******.***

`

Profile

Highly motivated individual with leadership qualities, solutions focused, with extensive experience and an

impressive record of achievements within all areas of logistics, manufacturing and office environments.

Easily accepts new challenges and is willing to demonstrate initiative towards advancement opportunities.

Adapts well to any situation and seeks the opportunity to use previous experiences and skills to enhance

the business to grow and become prosperous.

Skills

• Switchboard Operation • Shipping/Receiving Paperwork • Managed/Trained Employee's

• Data Entry • Oracle • Microsoft Office (Word, Excel, Outlook)

• Team player • Quick Learner • Warehouse Management System

• Exceed • Clear Orbit & RF Gun (Inventory) • Order Tracking

• Personally designed programs • Macola Progression Explorer • Multi Tasker

Employment History

Temporary positions: Eye Lab, receiving clerk, warehouse 4/2013 12/2014

Cortech: Honeywell Groveport, Ohio 11/2013 2/2014

Auditor: Verifying orders that have been picked that are ready to be shipped out before being billed and

loaded.

Acloche: Limited Brands (Victoria Secret Reynoldsberg, Ohio 8/2013 11/2013

Merchandise Processor: Picking orders for shipment on a daily basis with sections assigned daily.

Unemployed till 8/2013: Lancaster, Ohio 2011 2013

Caregiver: Have been home taking care of elderly father who has mobility issues.

Boeing International: Heath, OH. 2008 2011

Traffic Management Specialist/ Production Coordinator: Compiled, copied, sorted, and filed records

of office activities, business transactions, and other activities. Processed orders for the shipping

department for truckload preparation and prepared bills of lading for driver's signature for release of

Resume Page 2

shipment. I also worked out on the floor processing and packaging the orders following special shipping

instructions.

Anchor Hocking, Lancaster, OH 2005 – 2007

Traffic Coordinator: Communicated with customer service representatives to ensure all orders are

processed correctly, and within deadlines requested. Investigated inventory items to verify product

information for availability and shipment.

Scheduled shipment with carriers once multiple orders or truckloads were billed and ready for pickup.

Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities.

Processed orders to the shipping department for truckload preparation and prepared bills of lading for

driver's signature for release of shipment. Prepared billing documentation for Canadian shipments using

knowledge of international billing.

Reviewed paperwork and balanced with computer system to ensure inventory availability.

Managed customer inquiries about orders using UPS and Airborne tracking websites.

Acloche Staffing, Lancaster, OH 2004

Staffing Coordinator: Interviewed potential temporary employees for job placement purposes and

conducted background checks. Assisted clients in the application process and explained orientation

paperwork to associates accepting positions.

Evaluated employee performance by following up with employer to determine specific compliance

requirements

Established and maintain effective business relationships with external and internal customers, improving

communication between customers and company. Enthusiastically represented the company by

professionally greeting visitors.

Adecco, Columbus, OH 2003 – 2004

Customer Service Representative/Construction Clerk: I was working in a position where I was

assisting the Human Resources department and also working with the shipping department assisting with

inventory updating, billing, and any other clerical or shipping duties as assigned. Maintained a scrap order

for a physical end of year inventory with the assistance of 3 temporary employees and processed inter

warehouse transfers.

United McGill Corporation, Columbus, OH 2001 – 2002

Receptionist / Secretary:

Resume Page 2

Answered multi line telephone system, maintained appointment calendar, filed records, and greeted

visitors.

Performed timely and highly accurate data entry to ensure fastest turnaround possible for company.

Assisted accounting and tax department with tax credits, expense reports, and other paperwork when

needed.

Reconciled bank and UPS statements such as invoices, checks, packing lists, inventory updates, and

substantiating business transactions on a daily basis.

Responsible for incoming and outgoing mail distribution and signing for daily incoming packages.

Verified and posted details of business transactions including funds received disbursed and totaled

accounts.

Union Savings Bank, Lancaster, OH 2000 – 2001

Loan Originator Directed and screened customer calls for appointment setting purposes.

Reviewed credit reports to verify appropriate programs and completed loan application for submittal to

processing department.

Ordered appraisals and communicated with title agencies and clients to ensure all necessary

documentation and requirements were met before closing. Created marketing strategies and called future

clients to generate a consistent pipeline of business. Coordinated in and out of office closings with realtors,

clients, and closing agents.

Reviewed real estate purchase contracts, and refinance requests to verify all requirements and deadlines

were accomplished.

Created individual files for each client and obtained all requirements of documentation needed for specific

closing packages.

Hague Quality Water, Columbus, OH 1998 – 1999

Assistant Technical Director I was supervising 5 people in a customer service office setting where we

were providing technical support to a 800 phone line that supported a water softener that was being sold at

Lowes, Home Depot, and other hardware stores. We would give technical support, order parts, assist with

installation, and water treatment.

Lorenz Equipment Company, Columbus, OH 1997 – 1998

Accounts Receivable Answered multi line telephone system, maintained appointment calendar, filed

records, and greeted visitors. Performed timely and highly accurate data entry to ensure fastest turnaround

possible for company.

Verified and posted details of business transactions including funds received disbursed and totaled

accounts.

Maintained cash drawer, posted daily transactions, prepared bank deposit, and managed end of month

billing.

Resume Page 2

Lancaster Electro Plating, Lancaster, OH 1988 – 1996

Operator/Racker– I operated machinery manual and automated. I would physically load the material into

the machines for processing. I was responsible for doing plating testing thickness, and also adding

chemicals, checking tank temperatures, running a rectifier, loading and unloading trailers, and operating

tow motors.

Education

General Equivalency Diploma Lancaster High School,

Lancaster, OH.

Some College coursework acquired Lancaster Ohio University, Lancaster, OH.

References Furnished upon request

Contact this candidate