Customer Service Engineer
Resume:
Bonnie Boucher
**** *** *** ****************@*****.***
Orange Grove, TX 78372
OBJECTIVE: To achieve more skills and knowledge for future career.
EDUCATION: South Texas College
AAS Engineering Graduate
EXPERIENCE: US Census February 2010 - March 2010
Enumerator
Update route map as needed. Travel to rural areas to distribute
census forms for residential areas that can't be reached
easily. Provide people with phone numbers where they can
get information and help for the census. Present myself as
a census worker and verifying addresses before delivering
census form. Meet with my supervisor to deliver updated
maps and corrected address forms.
Babies R Us November 2007 - January 2010
Cashier
Receive payment by cash, check, credit cards, vouchers, or
automatic debits. Issue receipts, refunds, credits, or
change due to customers. Greet customers entering the
facility. Maintain work area clean and orderly checkout
areas. Resolve customer complaints. Answer customers'
questions, and provide information on procedures or
policies via phone or in person. Process merchandise
returns and exchanges. Stock shelves, and mark prices on
shelves and items. Offer customers carry-out service at the
completion of transactions.
McAllen Fire Safe June 2007
- May 2008
AutoCAD Assistant
Draft working drawings, wiring diagrams, wiring connection
specifications. Draw master sketches to scale showing
relation of proposed installations to existing facilities
and exact specifications and dimensions. Assemble
documentation packages and produce drawing sets which are
checked by an engineer or an architect. Use computer-aided
drafting equipment or conventional drafting stations,
technical handbooks, tables, calculators, and traditional
drafting tools, such as boards, pencils, protractors, and T-
squares. Keep all drawing up to date.
La Vista Hotel/ Super 8 April
2006 - May 2007
Front Desk Clerk
Greet, register, and assign rooms to guests of hotels or
motels. Keep records of room availability and guests'
accounts, manually or using computers. Compute bills,
collect payments, and make change for guests. Issue room
keys. Review accounts and charges with guests during the
check out process. Make and confirm reservations. Answer
inquiries pertaining to hotel services, and travel
directions. Record guest comments or complaints, and
referring customers to managers as necessary. Advise
housekeeping staff when rooms have been vacated and are
ready for cleaning. Assist housekeeping with the cleaning,
and/ or washing and folding of all sheets.
South Texas College November 2005 - June
2007
Work Study
Answer phones, make copies, post flyers, up-date colleges'
degrees, maintain students' visit monthly log, help student
with resumes, help them to find their degree plan in
different universities, and/or help them with discovery
program.
Alfredo's Veterans Nursing Home Aug. 2006
- Dec. 2006
Dietary Aide
Store food in designated containers and storage areas to
prevent spoilage. Prepare a variety of foods according to
supervisors' instructions, following approved procedures.
Inform supervisors when supplies are getting low or
equipment is not working properly. Assist cooks and kitchen
staff with various tasks as needed, and provide cooks with
needed items. Wash, peel and/or cut various foods to
prepare for cooking or serving. Prepare and serve a variety
of beverages such as coffee, tea, and water. Carry food
supplies, equipment, and utensils to and from storage and
work areas. Work on assembly lines adding cutlery, napkins,
food, and other items to trays in the Nursing Home. Prepare
specified drinks for some patients that require their
drinks to be made a certain way.
SKILLS: *Microsoft Word *Microsoft Excel * Power Point
*10 Key * Type 45 wmp * Communication Skills
*Customer Service *Bilingual *Self-Motivated
*Punctual *Responsible *Organized
Skills
*AutoCAD 2000, 2005, & 2008 *Spreadsheet
REFERENCES: Attached
Bonnie Boucher
8407 HWY 359 ****************@*****.***
Orange Grove, TX 78372
REFERENCES: Liz Diaz
Career Counselor
3201 W Pecan Blvd.
McAllen, TX 78501
Pete Patel
Owner
6420 S. 23 rd St.
McAllen, TX 78503
Paul Wendland
Culinary Arts Instructor
3201 W Pecan Blvd.
McAllen, TX 78501
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