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Customer Service Design

Location:
Woodbridge, VA, 22193
Posted:
October 21, 2010

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Resume:

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Experience

Graphic Designer I-Serco, Inc. (2010-Current) . Dumfries, VA 22026

. Graphic design support for the Lean Six Sigma Marine Corps Systems

Command (MARCORSYSCOM) contract

. Presentation graphics

. Security Clearance

Owner/Graphic Designer-MP Design, LLC. (2004-2010) . Woodbridge, VA 22193

. Graphic Design, Art Direction, Print Buying, Print Production and Web

Design

. Managed quality design services from conceptualization to file

preparation and printer delivery

. Clients included: American Public Health Association (APHA), Brand

Design, Brochures and More Inc., Deloitte and Touche, George Mason

University, Kael Direct and Linnie Carter & Associates

. Contracted for a four-year term (2005-2009) with a team of designers

producing the Special Inspector General for Iraqi Reconstruction

(SIGIR) Quarterly Report. Held a Security Clearance.

. Performed daily administrative and financial duties

Graphic and Web Design Assistant-Lord Fairfax Community College (2007-2008)

. Middletown, VA 22645

. Designed college publications that adhered to the established LFCC

Visual Identity Standards

. Part-time, telecommuting position

Sr. Graphic Designer-American Public Health Association (2003-2004) .

Washington, DC 20001

. Fulfilled the design and production requests of in-house departments

. Designed ads and did article layout and for association periodicals-The

American Journal of Public Health (AJPH) and

The Nation's Health (TNH)

. Designed covers for APHA-published books

. Designed and produced Annual Conference items

Sr. Graphic Designer-Marketing General Inc. (1998-2003) . Alexandria, VA

22314

. Worked in the in-house design department fulfilling the design requests

of the association's large client base

. Completed multiple projects while meeting tight deadlines

. Designed direct mail (OE's, BRE's, Letter/Reply's)

. Ordered art and office supplies for the department

. Enhanced and color corrected photos

Sr. Graphic Designer-HR Communications (1998) . Reston, VA 22102

. Exhibit design

. Worked with design team to develop and implement marketing strategies

and design concepts for clients

. Designed and produced of a variety of marketing collateral

Graphic Designer-United Healthcare (1997-1998) . McLean, VA 22102

. Print buying

. Designed promotional postcards (English and Spanish)

. Designed and produced a variety of marketing collateral

Graphic Designer/Artist-APICS (1995-1997) . Falls Church, VA 22046

. Sole designer responsible for design and production of all organization

publications

. Implemented design processes

. Managed production schedules

. Attended press checks

Graphic Designer-Applied Media (1993-1995) . Vienna, VA 22102

. Magazine design and layout: Naval Reserve Association News, Mariner and

Hiker magazines

. Designed and produced a variety of marketing collateral

Jr. Graphic Designer-Norfolk Southern Corporation (1991-1992) . Norfolk,

VA 23510

Cooperative Education Program

. Magazine design and layout: Focus magazine

. Designed and produced a wide variety of promotional pieces including

signage, overhead graphics and maps

Qualifications

. Macintosh and PC computers

. Software knowledge includes: InDesign, Photoshop, Illustrator, Acrobat,

Quark, MS Word, PowerPoint and Excel

. Strong organizational, time management, customer service and problem-

solving skills

. A professional work ethic with the ability to work accurately and meet

deadlines

. Able to work well independently or as part of a team

. Able to exercise flexibility, initiative, good judgment and discretion

Education

Virginia Commonwealth University-May 1993. Bachelor of Fine Arts (BFA),

Communication Arts and Design with a Graphic Design emphasis.

References are available upon request.



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