Richard L. Gordon
Phone: 719-***-**** Email: abio9v@r.postjobfree.com
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OBJECTIVE
To obtain a position that can use my knowledge as a troubleshooter and
problem solver in the IT field to help further my knowledge and abilities
and be more productive in my endeavors in my work environment and
community.
DESIRED OCCUPATION
Network Specialist, Computer Specialist
EDUCATION
Colorado State University-Pueblo Pueblo Community College
Major: Computer Information Systems Major: Computer Information
Systems
Degree: Bachelor of Science Degree: Associates of Applied
Science
Graduated July 2010 Graduated May 2003
Coursework
Adv PC Servicing and A+ Prep PC Architecture
Computer Science Computer Forensics
Cisco Network Associate Logic & Program Design
Multi-User Operating Sys (Unix) Introduction To Web
Development
Object Oriented Analysis & Design Systems Analysis & Design
Linux Database Systems
GUI Programming Technical Writing
Communications Protocol Local Area Networks
ACCOMPLISHMENTS
Have successfully trained employees who later went on to management
Have successfully completed my education for Bachelors Degree and am
continuing
Have a good disposition with most people I have been involved with
Became well known in many communities
SKILLS
. Problem solver (PC systems, Automotive systems)
. Trouble shooting (PC systems, Automotive systems)
. Web Page Building
. Proficient in PC building, repair, maintenance, and networking
. Proficient with MS Windows operating systems and programs
Windows 3.0 - to Windows 7, MS Office programs
. Adaptable to situations
. Management Skills:
Managed and supervised as many as 18 employees in 4 auto
part stores
and 3 shifts of a 30 man maintenance crew for a shopping
mall
Made out budgets and kept within limits
Former Owner/Operator of Boarding House
References Available Immediately Upon Request
Richard L Gordon
Phone: 719-***-**** Email: abio9v@r.postjobfree.com
Friendly Harbor Volunteer Experience
Since June of 2007, I have done volunteer computer work at Friendly
Harbor Drop in Center, Pueblo, Colorado. I have set up and updated
their systems with software and hardware. I have recovered their
system and resolved user problems that kept crashing the system during
the first year I became involved. I maintain and clean the system of
errors and/or viruses every 6 months or when I'm called for
assistance. I have been recommended to private individuals by Friendly
Harbor members and get referrals from friends, family, and people I
have met through work and school.
Colorado State University - Pueblo August 2009 - April 2010
2200 Bonforte Blvd
Pueblo, Co 81001-4901
1-719-***-**** switchboard
Computer Lab Monitor
. Help students with logon issues, printing problems, and with
general program usage
. Report computer and printer problems to IT Department
Carquest Auto Parts April 2003 -
August 2009
23898 Highway 50 East
Pueblo, CO
Counter Salesperson
. Helped customers troubleshoot vehicle problems and advise what
to do
. Customer Service
. Answered phones
. Maintained customer relations
. Inventoried and ordered parts
. Did shipping and receiving
. Operated forklift
. Helped train new employees
. Helped employees with computer use
. Operated brake lathe
. Made AC and hydraulic hoses
Lasater Auto Parts May 1998
- April 2003
23898 Highway 50 East
Pueblo, CO 81006
Counter Salesperson
. Customer Service
. Answered phones
. Inventoried and ordered parts
. Operated forklift