Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Augusta, GA, 30906
Posted:
October 21, 2010

Contact this candidate

Resume:

Alisha Gregg

**** ****** *****, *******, *******

30906

706-***-****

abio9h@r.postjobfree.com

Objectives

To obtain employment in a career based environment.

Education

** *** **** **** *****n Signal Training- Certified Multi Channel

Transmissions Maintainer/Operator

. Member of the US Army Signal Regiment

15 October 2010 Tender Care Training School- Phlebotomist

. Completed course with a 92% grade average

Currently Attending American Intercontinental University- Associates

. Business Administration

. Current GPA 2.8

Experience

August 2010 - October 2010 Phlebotomy Student

Tender Care Training School 1140 Druid Park Ave, Augusta, GA 30904

Collected blood through venipuncture and micro collection. Partook in

safety and infection control. Assisted in protecting patients rights,

received Hippa certification. Expanded my medical terminology knowledge as

well as abbreviations. Advanced knowledge of specimen handling, specimen

storage, transportation, and processing. Familiar with the drug screening

procedures.

November 2008 - July 2009

United States Army

Installed, operated, and performed unit level maintenance on multichannel

line-of-site and tropospheric scatter communications systems, antennas and

associated equipment. Analyzed BIT/BITE diagnostics to isolate faults to

the Line Replaceable Unit (LRU). Installed, operated, performed strapping,

re-strapping, PMCS, and unit level maintenance on COMSEC devices. Operated

and performed Preventive Maintenance Checks and Services (PMCS) on assigned

vehicles. Installed, operated, and performed PMCS on assigned power

generators.

February 2008 - November 2008 Shift Lead

Citi Gear Moreno Valley Mall, Moreno Valley, CA

Assisted the Store Manager in the daily operations of store to include

merchandise presentation, sales, customer service, inventory control, and

promotions. Maintained quality of store including signage, proper pricing,

inventory selection and level and promotional displays, verifying special

advertised merchandise is in stock and properly signed and priced. Opened

and closed store as scheduled. Supervised assigned employees including

staff selection and training; planning, assigning and directing work;

conducting performance reviews; rewarding and disciplining employees;

addressing complaints and resolving problems. Ensured all credit and check

cashing procedures have been followed.

October 2007 - February 2008 Care Giver

Caring Companions 116 Las Lunas St, Hemet, CA 92543

Assisted the elderly by performing a number of tasks and duties. Helped

clients with physical and cognitive health. Ensured that the patients

received proper nutrition by planning and preparing meals. Preformed a

variety of housekeeping duties such as laundry, dusting, making beds, and

running errands.

February 2006 - October 2006 Shift Lead

Jamba Juice 2811 W Florida Ave, Hemet, CA

Attended to customer complaints or issues, resolving matters as expediently

as possible. Overseen food preparation, food storage and dining areas,

ensuring that the facility remained in compliance with safety regulation

and health codes. Assisted with the duties of a human resources manager,

recruiting, hiring, training and terminating staff members. Performed

disciplinary actions as required. Assisted with compiling the schedule for

the employees for work. Maintained employee records and administered

payroll and benefits. Handled monies, such as bank deposits and auditing

the safe as well as the registers.

Skills

Excellent communication skills. Above average reading and math skills.

Knowledge of using an adding machine and cash register. Ability to

understand and carry out instructions in a timely manner. Able to maintain

a professional manner under stress. PC, Fax, Copier, Scanner, Multi-Line

Phone, Microsoft (Word, Power Point, & Excel) Knowledge. Experience with

the usage of blood pressure cuffs, stethoscopes, hoyer lift, and blood

glucose monitoring systems.

Alisha Gregg

2

Alisha Gregg

2



Contact this candidate