Customer Service Assistant
Resume:
LaToya Winters
Milan,MI ***60
abio8r@r.postjobfree.com
Objective: To be prepared for future job opportunities and continue to grow
in leadership and knowledge, interact and share with team members and
colleagues, and develop world class solutions to real world problems; to
prove my hard working ability and contribute to the growth of the
organization.
Employment History:
United States Census Bureau
Livonia, MI
04/2010 - 05/2010
Position: Enumerator
Duties: Interview all residents that have not taken the 2010 Census survey
to get an accurate count of everyone for the Census.
Target
47730 Michigan Ave.
Canton,MI
3/1/2008-7/2009
Position: Shipping & Receiving
Duties: To ship all merchandise and mail that needs to leave the store
under the codes of merchant initiated returns, receive merchandise and
major vendors by scanning the product in using a device known as the
Personal Data Assistant and rid the store of all damaged merchandise.
In stocks team member: Scan the entire store daily of all labels in each
aisle that has no merchandise on the shelf. Then create batches for the
backroom to pull to get the merchandise pushed to the floor. Complete
research for the assigned departments each day for the items that are
completely out of stock and zero them out in the stores system which
automatically places the item on store order.
Target
18000 Vernier Road
Harper Woods, MI
12/2005-2/28/2008
Position: Shipping & Receiving
Duties: To ship all merchandise and mail that needs to leave the store
under the codes of merchant initiated returns, receive merchandise and
major vendors by scanning the product in using a device known as the
Personal Data Assistant and rid the store of all damaged merchandise.
Position: Clerical Assistant/ Sales Floor Rep./Cashier
Duties: Clerical Assistant: Answer all store incoming calls on a multi-line
phone as well as direct outgoing call file paperwork, schedule interviews
and make storewide communication signals.
Sales Floor Rep: Organize departments and assist customers with all issues.
Cashier: To check in all guest in the lane in a fast, fun, and friendly
manner. Processing the transactions whether they were cash, check, credit
card or debit card and applying any accurate discount the guest may have.
Extended Stay America
33400 Van Dyke
Sterling Heights, MI
3/2006-6/2006
Position: Guest Service Rep/Front Desk Clerk
Duties: Check in all customers with reservations as well as process walk-
ins as the rooms are available, process cash, credit card & check payments
and process a night audit, which is a report that shows all daily activity
verified in the computer. Provide customer service and answer all calls
throughout the entire hotel.
LaToya Winters
603 Honeysuckle Lane
Milan,MI 48160
abio8r@r.postjobfree.com
Henry Ford Hospital
2799 W Grand Blvd
Detroit, MI
Position: Volunteer
3/2003-10/2004
Duties: File all necessary papers, schedule appointments & send reminders
of scheduled appointments and observe the daily work of registered nurses
in all departments of the hospital including physician's daily
appointments.
Education:
Dillard University
New Orleans,
LA
Major: Biology/Pre-Medicine
Major Description: Beginning to display a clear understanding of the human
body and the way it functions.
Martin Luther King Jr. Senior High School
Math, Science and Applied Technology
Detroit, MI
Diploma,GPA;3.5
Computer Skills: Microsoft Word
Skills/Abilities
Answer a phone with Multi-Lines
Customer Service Experienced
Time Management
Notes/Other Information
Confident, articulate and professional speaking abilities
Team Leader and Team Player
Reliable
Dependable
Motivated
Positive Attitude
References available upon request
Contact this candidate