Customer Service High School
Resume:
JOY NICOLE FLOWERS
Monroe, NC 28112
abio7p@r.postjobfree.com
Objective
College graduate seeking employment within the Criminal Justice System in
order to show case my skills that I have learned over the years. Seeking
employment in local law firms as an entry- level paralegal, in aspirations
to become a lawyer in the future.
Areas of Expertise
. Typing 35-40 WPM
. Internet Resourceful
. Knowledgeable of Microsoft Word and Power Point
. Strong Customer Service skills
. Detailed Oriented
. Self Sufficient
. Team Player
Major Accomplishments
1996-2000 Beta Club Member.
2000 Graduated with Top honors of High School Class.
2000 Served on Student Judicial Board at North Carolina Central University.
2009 Gamma Phi Beta Member (National Honors Society)
Education
Northampton County High School West, Gaston NC Graduated: 2000
High School Diploma, GPA: 3.5,
North Carolina Central University, Durham NC
Criminal Justice
40 credit hours : 2000-2003
ITT Technical Institute, Charlotte, NC
Graduation Date: March 25, 2010
Bachelor of Science in Criminal Justice
Professional Experience
ITT-Tech, Charlotte, NC
Student Work Study 2008-2009
Assistant to the Chair of the Criminal Justice Department
Performed Clerical duties, assisted chair with filing student record,
assigning upcoming classes, creating class schedules, and light telephone
duties.
Randstad/Vanguard, Charlotte NC
VIPS Processing Agent 2007-2008
Processing client request in a timely manner. Process Lock Box, clerical
changes on accounts, and process payments to clients accounts.
Citi Group, FT Mill SC
Collections Rep 2007
Handling inbound and outbound calls. Serving customers and helping them get
their account out of collection status.
IRMC, Charlotte NC
Customer Service Rep 2006
Answering inbound calls, and setting up credit arrangements for customers
to help pay their bill.
Sprint PCS, Charlotte NC
Customer Service Rep 2005-2006
Answering inbound calls, billing questions, activating devices, and opening
new accounts.
Warren Correctional Institution, Manson NC
Correctional Officer 2003-2004
Responsible for custody, control, and discipline over inmates. Also
clerical duties such as filing, copying, logging all the activity through
out the day, as well as keeping count on all the inmates at the facility.
Contact this candidate