Shelley A. Gray, CPC

**** *. **** ***** *****, # 97-102, Tulsa, OK 74145

Phone 616-***-**** E-mail abio4a@r.postjobfree.com

OBJECTIVE

Seeking a challenging position utilizing my medical billing and coding

expertise

PERSONAL ATTRIBUTES

High degree of professionalism Streamlines and initiates cost

efficiency

Well-versed in HIPAA compliance Tenacious problem-solver

Highly respected in the medical arena Strong sense of integrity and

honesty

Embraces challenges Detail-oriented and organized

EMPLOYMENT HISTORY

1/2007-8/2010 Medical Billing Specialist/Medical Coder

The Rehmann Group, Physician Services Organization, Muskegon,

MI

Administered medical accounts management for anesthesia, pain

management, and general surgery specialties.

Collaborated with and assisted the office managers and staffs

of Metro Area Pain Consultants and Allegan Surgical Associates

to diagnose and direct office initiatives for successful

practice management.

Undertook a monthly quota of inpatient/outpatient E/M coding

for Detroit Receiving and Harper Hospitals ensuring they made

deadline.

4/2005-1/2007 Billing Manager

Suzette Sanchez, D.O., Dermatology, Holland, MI

Accountable for areas of medical accounts management while

maintaining positive cash flow and profitability.

Established respected and strong relationships with patients.

Developed, integrated and trained HIPAA compliance measures.

Served as HIPAA compliance officer.

Conducted all computer software upgrades with Misys software.

Helped with appointment scheduling and receptionist duties as

needed.

1/2004-4/2005 Medical Billing Specialist

West Shore Urology, Muskegon, MI

Collaborated and carried out with billing manager all daily

activities in

conjunction with accounts receivable management for a 4

physician

practice.

Outlined and executed a plan to reduce the total aged accounts

12/2001-1/2004 receivable from 28% to 17% and maintained on a monthly basis.

Functioned as the business office liaison in troubleshooting

insurance

issues for patients.

Billing Manager, Suzette Sanchez, D.O., Dermatology (see

above)

11/2000-12/2001 Medical Billing Specialist

Zeeland Community Hospital, Zeeland, MI

Monitored worker's compensation, auto, liability and Medicare

supplemental claims.

Followed-up on accounts resulting in zero balances utilizing

strategic billing techniques.

Worked with accounts receivable and charge-entry processes.

Shelley A. Gray

Page 2

EMPLOYMENT HISTORY continued

3/1999-10/2000 Medical Billing Specialist

Horizon Medical, Grand Haven, MI

Teamed-with and supported the billing manager in all aspects

of insurance billing for Horizon Medical Internal Medicine.

Coordinated a team effort to implement corrective action,

effect positive change and impact profitability for Dr.'s

Haight and Kroeze, Horizon Medical Family Practice.

9/1996-8/1998 Medical Billing Specialist

West Michigan Oral & Maxillofacial Surgery, Grand Haven, MI

Monitored accounts receivables by utilization of all follow-up

billing techniques.

Handled patient and third-party billing inquires.

Worked with and successfully collected delinquent accounts.

EDUCATION

Baker College, Massage Therapy Certificate - 12/2006

Davenport College, Medical Billing/Coding Certificate - 8/1996

Muskegon Community College, general studies - 1991-1995

ADDITIONAL COMPUTER SOFWARE KNOWLEDGE

Nine years of proficient experience working with Misys software

Working knowledge with Colonial Valley, Dairy land, and Premis

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