BEN WILLIAMS
Harvest, Alabama 35749
*****@*******.***
OBJECTIVE A position in Human Resources Management or
employer/customer relations, utilizing previous
supervisory and personnel relations skills.
Summary OF Human Relations Personnel Supervision
QUALIFICATIONS Supply Management Management Policies and
Customer Relations procedures
Sales Human Resources
Collection Management
Communications Principles Credit
Budget
Over twenty years of management experience in the
areas of financial planning, career development,
human resources, planning, equal opportunity,
security and administration. Fifteen years
experience in training over 2,000 personnel in a
variety of duties.
Employment SUPERVISOR/SECURITY OFFICER, 2008 - Present
NAVISTAR DIESEL
Huntsville, AL
Guarded industrial and commercial properties
against fire, theft, vandalism, and illegal entries
Registered at watch station to record time of
inspection trips.
Record data, such as property damage, unusual
occurrences and the malfunctioning of machinery and
equipment.
Supervised three employees, scheduled work hours,
resolved conflicts, enforce company rules and
regulation, train to achieved maximum productivity
Monitored and enforced employee and visitor
identification system.
MANAGER, GREENSPOT TITLE/CASH 2007 - Present
LOANS
Huntsville, AL
Supervised and coordinated activities of workers
engaged in collecting overdue payments for charge
accounts and loans.
Handled loan analysis, approval, processing,
collection and customer service.
Responsible for training, staffing, loss prevention
and repossession activities.
Monitored administrative functions and office
organization.
STORE MANAGER, ACTION 2001 - 2006
TITLE/CASH LOANS
Huntsville, AL
Achieved diversified experience with increasing
responsibilities in assignments such as Store
Manager, Employee Relations Specialists,
Administrator, and Instructor.
Classified and assigned personnel appropriate
duties.
Counseled personnel in work related duties.
Managed supervisors, developed policies and
standard operating procedures.
Selected key personnel for advancement
Ensured compliance with equal opportunity
employment directives.
Developed and implemented effective initiative
award program designed to increase productivity.
Managed organizational skills, reinforced training
programs, and conducted meetings.
STORE MANAGER, ALABAMA TITLE 1999 - 2001
LOAN
Huntsville, AL
Managed daily operations of a franchise store.
Monitored employee appraisal system for
effectiveness and recommended changes in course of
instruction to achieve optimum level of training.
Responsible for monthly profit and loss reports,
recruiting, sales, payroll, collections, vehicle
maintenance and security.
Education Certificate, Crown TV Store Operations
Segment(Playbook Training System)
Huntsville, AL (1994)
Certificate, Department of the Army(Total Quality
Management)
Redstone Arsenal, AL (1992)
Certificate, U. S. Air Force(Apprentice Precision
Measurement Equipment Laboratory)
Lowery Technical Training Center, Lowery Air Force
Base, CO (1991)
Reference Professional and personal references are available
upon request.