Human Resource High School

ROBIN DOHER

***** ********

Roseville, MI *****

Phone: 586-***-****

Email: abio3n@r.postjobfree.com

CAREER SUMMARY

A business professional with an extensive and broad-based background of

diversified responsibility and accomplishments in benefits, payroll and

personnel within the private club industry. Areas of expertise include

eligibility, employment documentation, confidentiality, compliance with

governmental regulations regarding HIPAA and COBRA, payroll processing,

coordinated employee benefit plans and utilized JONAS software application

for club management. Ability to resolve problems in a timely manner, detail-

oriented with emphasis on accuracy, an honest and dedicated team player

with a strong work ethic, and able to work with all levels of rank and

status. Knowledgeable in Microsoft Office Excel and Word.

PROFESSIONAL EXPERIENCE

COUNTRY CLUB OF DETROIT, Grosse Pointe Farms, MI 1993-2009

112 year old private club

Benefits, Payroll, and Personnel Coordinator

Reported to the Controller, performed a variety of professional accounting

and personnel work with an emphasis in technical tasks related to payroll

and preparation of payroll, reports, statements of a 112 year old private

club employing 85 permanent (including 50 unionized) and 200 seasonal

employees.

. Coordinated the daily operation of the Club's payroll system; reviewed

all additions, deletions and changes in payroll information for accuracy.

. Received and reviewed payroll records ensuring compliance with Club

policies, procedures, and regulations; entered payroll into system;

processed, calculated, and posted a variety of payroll actions including

wage garnishments, benefits withholding, overtime hours, and worker's

compensation claims; prepared, balanced, and corrected payroll reports.

. Maintained files and records related to the Club's payroll system;

entered new employees, retirements, and terminations; made permanent

payroll employee changes to benefits, taxes, address, deductions,

accruals, and add pays; post to payroll computer system.

. Reviewed records and papers for clerical and arithmetic accuracy,

completeness, and compliance with established standards and procedures.

. Investigated and resolved employee complaints concerning direct deposit

accounts by researching Club payroll documents and following up with

financial institutions.

. Served as a liaison with financial institutions, auditors and Club

departments and offices regarding payroll issues to expedite processing.

. Aided independent auditors regarding performance of annual audit;

answered questions, located materials, explained procedures and policies

as requested ensuring accuracy in reporting.

. Performed all human resource functions, including coordinating all

functions relating to the Club's health and benefit programs to remain in

compliance.

. Assisted employees with all benefit related matters, explained benefit

policies, enrolled in health, dental, vision, life, short and long-term

disability plans; coordinated employee benefit plans.

. Investigated, analyzed and resolved a wide range of benefit issues, which

included documentation of the steps taken in the resolution process by

serving as the liaison between the employee and the insurer.

. Reconciled insurance/benefit invoices.

. Conducted open enrollment for union and non-union employees.

. Performed new-hire orientations to discuss employee expectations,

processing of personnel documentation and Club policies and procedures.

WAYNE COUNTY 3rd CIRCUIT COURT, Detroit, MI 1989-1994

Largest Circuit Court in Michigan

Municipal Cashier/Clerk

Collected court costs and fees, garnishments, processed monies for

licensing, permits, and birth/death certificates

EDUCATION

Graduate, Harper Woods High School, Harper Woods, MI 1978

ADDITIONAL TRAINING

Immigration Law: Proper Federal Employment Practices 2008

Employee Handbooks 2007

Human Resource Record Keeping 2006

Employment Law 2005

Employee Benefits/HIPAA/COBRA 2004

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