Customer Service Executive Assistant

**** **** ******, ***. *

Rapid City, South Dakota 57702 Phone 605-***-****

E-mail *******@*****.*** Melanie J. Routt

Oct. 2007 - Nov. 2009 RCRH Hospice House/Cancer Care

Experience Rapid City, SD Patient Care Technician -

Assisted nursing staff and families with the care and

companionship appropriate to the terminal diagnosis

and age of patient served

Assisted in the admissions department of the Cancer

Care Institute with medical records, admissions,

phones, receptionist for 3 months

June 2005-Nov 2006 Kelly Services Rapid City, SD

Various Office/Secretary Temp Positions

Nov. 2004 - May 2010 Independent Job California and

Rapid City, SD

Care Giver

Assisted in caring for family members on and off from

California to Rapid City

Assisted an elderly lady in 2010 while recovering from

hip surgeries

Took care of all feeding, cleaning, companionship for

all

Oct. 2002 - Nov. 2004 InterCall Palo Alto, CA

Executive Assistant/Customer Service/Receptionist

Supported 30 sales representatives in 4 West Coast

locations

Conducted training of Western Region office managers

Assisted General Manager/Accountable Travel/Event

Planning/Presentations

Responsible for office HR paperwork, phones,

receptionist

Apr. 2000 - Oct. 2002 XsElite (Same Mgr. as InterCall)

San Carlos, CA

Executive Assistant/Customer Service/Receptionist

Assisted President of a business-to-business auction

portal

Accountable for all AP/AR using QuickBooks

Responsible for office HR paperwork, phones,

presentations, travel, event planning

May 1996- Apr. 2000 InterCall San Mateo, CA

Executive Assistant/Customer Service/Receptionist

Assisted Western Regional VP/Travel, Event Planning,

Presentations

Accountable for seven Western Regional Office Managers

Conducted training of office managers company-wide

Responsible for office HR paperwork, phones,

receptionist

Skills

Excellent communication skills, knowledgeable customer

service and support, multi-tasking, effectively

meeting objectives, very organized and

detail-oriented. Computer knowledge, PC's, Word,

Excel, PowerPoint Presentations, Outlook, ACT,

QuickBooks

Contact this candidate