Dawn M Meyers

**** ** **** ******

Streamwood Illinois 60107

224-***-****

abio07@r.postjobfree.com

If hired, your establishment will be assured: punctuality, flexibility,

dedication, professionalism, out-standing customer service, attention to

detail, and a committed employee with a positive attitude.

SKILLS:

. Effective Customer Service Personality

. Efficient Administrative Procedures

. Multi-tasking Capabilities

. Management Authority

. Creative Problem Solving Techniques

. Time Management/Prioritization

. Adapts to Environmental Change Readily

. Proficient in the following computer software programs: Microsoft

Word, Excel, Power Point, Visual Shop, Photo Shop,

E-Mail, voip, video conferencing and various Internet browsers.

EXPERIENCE:

eShow/Netronix South Barrington, IL 60010

August 2007 to October2010

Sr. Information Agent of Call Center Dept.

. Co-creator of the Information Services Dept. for a Internet based

event management company

. Co-created and Implemented all department policies, guidelines, protocols

and scheduling (Dept. handbook)

. Implemented client guidelines, pricing structure, service packages and

manage cancellation/refund policies

. Diagnostic testing of website registration forms for grammatical,

programming or formatting errors

. Manage accounts receivables (A/R) for multiple concurrent client

financials to be distributed daily and compiled into

bi-weekly reports to be sent to the client

. Training Instructor for all new hires to the Information Dept.

. Supervise 2-5 full or part time staff

. Coordinate mass badge mailings (2,000-10,000 attendees)

. All company mail room responsibilities and deliveries

. Senior Information Agent - Any customer service or client related issues

. Technical support for website registration complications- Domestic and

International phone calls (call center environment)

. Inbound and Outbound Calls 3-6 live conferences run concurrent annually -

Domestic and International

. Process registration forms for various live trade shows- data entry (25-

50 forms per day) via phone, fax or email

Scientific Metal Treating Company Roselle, IL 60172

March 2006 to August 2007

Administrative Assistant/Dispatch

. Reception, general office paper flow organization, office supply

inventory, clerical assistance to the shop office,

office closing procedures

. Accounts Receivable- Daily deposits, account deductions, invoicing,

customer related inquiries (A/R)

. Data entry- Input all work orders (75-150 per day)

. Dispatch and route a 6-Van fleet of delivery drivers

. Researched and Implemented a Sprint based GPS routing system for tracking

and scheduling purposes

. Programmed all customer facility location information

. Created daily logging reports for 6 individual routes

. Cross referenced reporting for all routes for financial and time

management purposes

Adecco Evanston, IL 60201

January 2006 to March 2006

Data Entry

. Temporary position at Mc Dougal - Little. Create and compile school

curriculum name and address inquiries

REM Cleaning Roselle, IL 60172

January 2003 to January 2006

Administrative Assistant/ Financial Partner

. Maintain daily job record logs

. Reformat data base and book keeping files

. Customer service related issues

1st American R.E. Tax Service Hoffman Estates, IL 60194

January 2003 to January 2004

Real Estate Tax Searcher/Trainer

. Extensive state to state phone research for new and unassigned parcel

numbers

. Tax amount research with the company's internal data base and using a

county internet research websites

. Implemented and performed training program for new employees with

additional training via teleconferencing within the continental United

States. As well as preparation of job related informational packets

and including various pieces of company information

Upcon Property Services Barrington, IL 60012

August 1999 to December 2002

Administrative Assistant/General Office

. Heavy data entry of monthly inspection reports

. Daily progress reports, logs, status reports and deadline notification

by phone and fax

. Managing contracted inspectors nationwide

. Verification of accurate and prompt home and auto inspections

. Processing of all incoming and outgoing mail, faxes & UPS packages

. Compile monthly inspection reports and distribution of monthly work to

inspectors nationwide

. Administrative duties

> My current resume reflects a transitional phase of my employment

history due to relocation.

Contact this candidate