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Customer Service Administrative Assistant

Location:
Mead, CO, 80542
Posted:
October 21, 2010

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Resume:

Tami Brandner

*** *** ******, *. *. Box ***, Mead, CO 80542

Email: abinvs@r.postjobfree.com

720-***-**** 970-***-****

OBJECTIVE

Highly motivated and skilled professional seeking challenging Career with

a dynamic organization that values teamwork, initiative, vision and a

proven ability to demonstrate visible achievements by utilizing extensive

experience, complimented by solid technical acumen, and a drive to meet

organizational business objectives and maximize growth and profitability.

PROFESSIONAL PROFILE

Bank Reconciliation [pic] Invoice Management [pic] Collections Operations

[pic] Accounts Receivable / Transcriptions

Business Relations [pic] Human Resource Management [pic] Proposals /

Presentations [pic] Credit Maintenance

Project Management [pic] Process Enhancement [pic] Schedule Management

[pic] Customer Service

Inventory Management [pic] Administrative Support [pic] Cost Control [pic]

Employee Management

. Utilizes 10+ years of extensive leadership experience, as well as,

incorporating outstanding business, financial and technical acumen, to

deliver exemplary performance even in the most demanding,

controversial and complex assignments

. Committed to fostering a cohesive and productive workplace environment

. Strong analytical skills, with natural, instinctive troubleshooting

skills

. Versatility, adaptability, and willingness to tackle new

responsibilities and multi tasks; self-assured, assertive, and self-

confident.

NOTABLE ACHIEVEMENTS

. Managed, maintained, and monitored projects under the direction of

Executive Assistant to Global Vice President of Corporate Marketing

. Successfully designed, developed, and implemented successful

department manuals

. Created, coordinated, and developed forms and spreadsheets that

simplified and improved accuracy of budget tracking process

. Dramatically improved customer service and satisfaction by organizing,

coordinating, and enhancing the cashier procedures, resulting in a 50%

reduction in waiting time.

. Previously volunteered with Longmont Detective Division/Darin Marsing

as supervisor.

PROFESSIONAL EXPERIENCE

Botanical Interests, Inc.

660 Compton

Broomfield, CO 80020

Supervisor: Marsha Stevens 303-***-****

Order entry via fax, phone and email. Invoice daily orders and further

orders. Customer service via fax, email and phone. House sales rep,

helping house accounts with orders and questions regarding credits due and

when orders are to be shipped. Assist other office personnel with daily

routine.

Lake Valley Seed

5717 Arapahoe Rd.

Boulder, CO 80303

Supervisor: Lori Kaylor 303-***-****

Customer service via email and direct mail as well as phone. Assist

current customers with ordering product and pricing information. Data

Entry and Order Entry as well as set up new account information and assist

office manager with doing back ground checks for credit information,

perform Accounts Receivable functions and responsible for making daily

deposits. Create bar codes for products by item number. Scan items as

needed. Create and manage statistical spread sheets in excel.

Plaza Hotel Corporation

Longmont, CO 80501

Supervisor: Scott Golden 303-***-****

Assist Human Resource department with new hires and orientation, handles

terminations, assist's Finance

Department with filing, records keeping. Prepare Quarterly meeting

presentations, scan applications for employment into computer system and

update job openings for the company, ran ADP ReportSmith reports for

benefits eligibility.

Oasis Wellness Network

100 Technology Dr. Suite 130, Broomfield, CO 80020

Supervisor: Rose Petrosky, 303-***-****, ext. 273

PRODUCT SPECIALIST

Demonstrates outstanding insight and expertise responding all product

questions, while assisting customers with information about use and dosage

of products. Researches, examines and assesses refund and credit requests

on returned product. Valuable member of the FTC Committee within the

company.

Level (3) Communications, Corporate Marketing

Broomfield, Colorado

Supervisor: Stephen Ingish - 720-***-****

ADMINISTRATIVE ASSISTANT

Supported, assisted and aided the Global Vice President when Executive

Assistant was out of the office. Spearheaded all aspects of bill coding

and forwarding to A/P and entering data to budget spreadsheets. Scanned,

examined and organized newspaper articles for company-wide distribution.

Effectively maintained comprehensive press release records and files.

Screened, responded and replied to over 50 telephone calls daily.

EDUCATION

HIGH SCHOOL DIPLOMA

Currently enrolled in Colorado Technical University

Some college accounting at Colorado Community College of Denver

Clear Creek Secondary, Idaho Springs, Colorado.

TECHNICAL PROFICIENCIES

. Microsoft Office Suite: Windows 95, Windows 2000, Certificate of

Completion for Outlook 2003 and 2007, Word 2003 and 2007, Excel 2003

and 2007, Access, Power Point, MS Publisher, ADP and ADP ReportSmith,

Internet and many home grown program,Business Works, CSI and Act,

some QuickBooks.



Contact this candidate