Customer Service Manager

Location:

Posted:

October 12, 2010

Colorado Springs, CO 80931 ***@*************.***

Robert J. Baran

WHAT THIS CANDIDATE OFFERS

I am a hard-working and valuable team-player, detail-oriented, with strong

analytical and math skills. I am seeking long-term employment with a

company where my varied experiences will be a continuous asset for the

further growth and education of the business, its employees and customers.

SUMMARY OF QUALIFICATIONS

Accurate data entry with 55 wpm typing and excellent 10-key and filing

skills, at Intermediate level of expertise with Word and Excel.

Consistently successful Customer Service provider including follow-up via

front desk / telephone / e-mail / mail / fax with public, co-workers,

vendors, and partners locally and nationally.

Credible information researcher for public and professional inquiries using

print, fiche, film, and on-line sources.

Published writer / editor / proofreader of general correspondence, training

/ procedure manuals, corporate histories, and web sites.

Experienced speaker, support group facilitator, emergency codes and

purchasing requisition trainer, and American Heart Association CPR, Boot

Camp for New Dads, and Safe Sitter program instructor.

WORK EXPERIENCE

2010 ARC Thrift Store Colorado

Springs, CO

Furniture Pricer

2006-2009 Broadmoor Hotel Colorado

Springs, CO

Beverage Purchasing Manager / Inventory Control Clerk

2002-2005 Kingman Regional Medical Center Kingman, AZ

Education Assistant

1999-2002 Insurers Administrative Corporation Phoenix, AZ

Medical Underwriter - Fully insured small groups

1992-1999 Diversified Healthcare / New York Underwriters Phoenix, AZ

Financial Underwriter - Self-funded and fully insured small groups