Customer Service Representative
Resume:
Myron A. Wendland
Mill Creek Campground & RV Park, LLC
P.O. Box 87
Paxico, KS 66526
Telephone: 402-***-****
******@*****.***
OBJECTIVE
To join a professional organization that can offer opportunities for
professional development continued growth, and increasing
responsibility.
SUMMARY OF QUALIFICATIONS
Skilled in training new employees
Diplomatic and effective communicator
Dedicated to a team effort
Well organized, enjoy detailed work
Reputation for dependability and credibility
WORK EXPERIENCE
ATC COMMUNICATIONS 2007 to 2010
Help Desk Technician
Answer telephone
Troubleshoot internet and computer related problems.
Produce weekly and quarterly reports.
Assist customers with software operation.
Enter information in computer for installations and trouble calls.
Update information in databases.
THE CONNECTION 2006 to 2007
Customer service representative
Answer telephone
Enter customer orders in the computer
Answer customer questions
Consult with customers to satisfy their needs
EILERS MACHINE AND WELDING
2004 to 2006
Supervise forklift operators
Enter data into computer
Receive and unload product for inventory
Set up machine operators for production
Move product through all the production stages until completion
Restock inventory for production
Inventory cycle counts
Super 8 Motel
2004 to 2005
Customer Service/ Front Desk
Check in / Check out guests
Perform night audit and balance books
Enter data on computerized system
Perform projects as specified by the supervisor
DISTRIBUTION INCORPORATED
2000 to 2004
Company certified forklift operator
Receive and label stock for freight
Pick and ship customer orders
Enter customer-shipping information into computer
Troubleshoot computer and printer problems.
FLEMING COMPANY
1992 to 2000
Order Selector
Trained new employees
Represented employees with work concerns
Conducted daily environmental safety and cleanliness review of work
area
Entered product data into computer
Selected items for distribution
Maintained inventory through cycle counts
EDUCATION
Southeast Community College Lincoln, NE
Focus: Information Technology Administration
Working knowledge and practical application of:
Word Access Excel Computer
Fundamentals
Windows 2000 Advanced Windows Data Hardware and
2000 Communications Troubleshooting
Advanced Hardware DOS Customer Support / TCP/IP
and Help Desk
Troubleshooting
Network Security HTML Windows 2000 Advanced 2000
Server Server
Linux Advanced Web Page Novell Server PowerPoint
Lotus 123 Approach Visual Estitrack Lucent Viewer
MaccNT Accounting Master ISP Manage Incognito
Postini Castlerock EROES UPS Worldwide Ship
VOLUNTEER WORK
AMERICAN RED CROSS
Certified Health and Safety Specialist
CPR and First-Aid Instructor
Organize and manage class logistics
Disaster Action Team member
MILITARY
UNITED STATES ARMY
Attained rank of Sergeant (E-5)
Crewmember for Pershing missiles
Drove ton to 2 ton trucks with water pod trailer
Received Good Conduct Medal and Army Achievement Medal
Received honorable discharge.
References
Available Upon Request
Contact this candidate