Customer Service Air Force
Resume:
Shannon V. Suggs
Conyers, GA 30094
abinpx@r.postjobfree.com
OBJECTIVES:
Seeking to obtain a challenging position that offers an opportunity for professional growth & career
development. Multi task various job assignments. Excellent customer service skills. Great work ethics &
skill set to motivate & encourage.
WORK EXPERIENCE:
United States Air Force(Reservist), Security Forces Journeyman, Marietta, Georgia
Provide resource protection for vital national security assets. Maintain protection for all Air Force
personnel, property, & operations. Respond to Air Force base emergencies, building alarms, traffic
direction and regulations enforcement, initial investigations, proper search, seizure,detainment
procedures, and crime scene securing for major crimes.
January 2007 present
Phuzions Salon & Spa, Assistant, Conyers, Georgia
Adhere to salon rules & policies as well as customer service guidelines. Attend to clients offer in an
accurate, but fast paced environment. Inventory and stock mandatory & requested supplies. Answering
phones(switchboard), greeting clients, scheduling appointments.
January 2007 Aug. 2009)
Zaxbys, Customer Service Associate, Ellenwood, Georgia
Delivered fast & accurate service to customers. Adhered to customers satisfaction by way of guidelines.
Always welcomed customers to a fast & friendly environment.
July 2006 January 2007
Hands on Atlanta(AmeriCorp) Team Leader, Atlanta, Georgia
Raised student awareness regarding education, respect, & safety. Tutored one on one in math & reading.
Served as a classroom & technology assistant. Liaison between students, teaches, and principal.
August 2005 May 2006
Youth Serving Youth, Recruitment Coordinator, Atlanta, Georgia
Traveled to various schools in & out of district to encourage students about the program. Assisted in the
selection process based upon essay & application requirements. Supervised team leaders &
AmericCorps volunteers.
February 2004 May 2006
McDonalds, Crew Member, Decatur, Georgia
Delivered fast & accurate service to customers. Greet customers. Resolved complaints. Adhered to
company policies & guidelines. Trained & assisted new hires.
June 2004 March 2005
EDUCATION:
Art Institute of Atlanta, Atlanta, Georgia(Pursuing degree in Photography)
Air Force College, Lackland AFB, San Antonio, Texas, May 2007
Cedar Grove High School, Decatur, Georgia, May 2005(Diploma)
SKILLS:
Typing: 50wpm, 6 years customer service, Information Technology: 2 years, Data Entry: 8,000 kph,
Computer Languages: Excel, Microsoft Word, Powerpoint, Lotus Notes, Patroling, Ground Combat
Control, Certified: M9/M16
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