Customer Service Data Entry

Carlos Mondragon, Jr.

619-***-**** *** Bronze

Way

Email address: abinos@r.postjobfree.com

Vista, CA 92083

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Materials Handling/Dispatch/Weigh master/Customer Service

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QUALIFICATIONS

Energetic and highly experienced in materials handling and dispatch with

extensive experience. Proven ability in meeting and exceeding

expectations. Good communicator with superior interpersonal skills who

works well with the public, peers, and clients to develop teamwork to get

the bottom line result.

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EXPERIENCE

Hanson Aggregates

1989-2008

Dispatcher/Weigh master

Responsible for communicating to all batch plants and informed of all

orders in their plants and times of the deliveries for the next work day.

Communicated to all aggregate plant foremen of all aggregate materials

needed to support concrete batch plants on daily needs of products.

Dispatched according to areas and times of deliveries through out the day

from start to finish and keeping schedule and avoiding over time charges on

drivers knowing when to cut off the trucks at their 8 hour shift.

. Knowledge of all concrete and aggregate mix designs

. Customer service - Telephone and walk in customers

. Order desk - imputing orders and data entry

. Future Dispatch - scheduling order times of delivery and start times

for drivers for next day deliveries.

. Communicated to quarry or pit foremen of all order's

. Communicated to equipment operators of trucks in yard and material

needs for customer.

. Enforced all company policy's and safety policies

National Steel Shipbuilding

1973-1988

Material Expeditor

Responsible for complying and maintaining material and parts inventory and

status information to expedite movement of material and parts between

production areas, according to predetermined production schedules and order

priorities: to determine type and quantity of materials required

availability of stock, and order priority. Records and maintains perpetual

inventory of quantity and type of materials and parts received, stocked,

and distributed, manually or using computer.

. Reads production schedules, inventory reports, and work orders.

. Conferred with department supervisors to determine overdue material

and parts and to inform supervisors of material status.

. Locates and distributes materials to specified production areas,

manually or using handcart, hand truck, or forklift.

. Compiles and maintains records, such as material inventory records,

production records, and timecards, manually or using computer.

Achievement Awards 1989-2008

Achievement of Dedicated Service 10 years

Achievement of Dedicated Service 15 years

Certificate of Accomplishment for successful completion of:

Management Foundation IV-1

Reaching for the star service

Caring for customers

Community Service

Member of the El Cajon Optimist Club

Current

Member of the Optimist Club of Carlsbad

2004-2010

Master Sgt. at Arms for CALSO District

2005-Present

Optimist of the Year Award

2007

Zone Optimist of the Year

2007

Optimist International is an association of more than 2,900 Optimist Clubs

around the world dedicated to "Bringing Out the Best in Kids." Adult

volunteers join Optimist Clubs to conduct positive service projects in

their communities aimed at providing a helping hand to youth. With their

upbeat attitude, Optimist Club members help empower young people to be the

best that they can be.

New Song Community Church

2005-Present

Assistant Team Leader

Current

Usher 2008-

Present

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