Joyce Coppola McConnell
***** ********* *****, *****, ** 20657
410-***-**** *****.**********@*****.***
Experience
Strayer University
Associate Director Student Affairs
Acting Dean Student Affairs
Senior Coordinator to the Dean of Student Affairs
. Facilitated in the student resolution process; interacted with all
levels of administration, faculty, and staff to collect information
and identify a solution to assist the student
. Reviewed written communications of Assistant Directors to ensure well
written and fair resolutions
. Actively communicated with Legal regarding cases on a scheduled weekly
call
. Assisted in creating and updating changes in University's policy and
procedures
. Coordinated the selection of a student representative for the Student
Advisory Board for each of the 71 campuses and chaired the Regional
Advisory Meetings
. Trained new faculty and staff to orient them to the University's
policies, procedures,, and services
. Leadership role in University committees and assignments, i.e.
prepared New Student Orientation presentations each quarter and the
lead for the newly developed online plagiarism committee
. Point person for the Career Development Department and staff
. Responsible for reports, statistics, and presentations for the
department
. Participated in all Student Affairs meetings and program sessions
Image-Guided Neurologics Melbourne, FL
2003 to 2004
Administrative Associate to the Vice President of Sales and Marketing
. Provided customer service; coordinated product ordering with sales
representatives and clinical specialists. Supported senior executives
and CEO. Supervised staff
. Prepared invoices, queried database, developed, and maintained reports
. Negotiated maintenance and equipment contracts: reduced costs,
enhanced services
Florida Institute of Technology Melbourne, FL
1998 to 2003
Executive Assistant to Vice President for Student Affairs and Dean of
Students
. Coordinated and managed division-wide logistics for a $1.5 million
budget, assessed needs, information systems and planning for each of
the eight departments
. Prepared correspondence and reports. Processed payroll, personnel
forms and reimbursements. Scheduled activities, managed records, and
resolved student problems
. Promoted communication and interaction between departments, staff,
students, parents, faculty and alumni
. Supported and worked closely with Athletics, Career Development,
Financial Aid, International Students, Residence Life, Student
Activities, Student Health Center, and Undergraduate Admissions
Departments
Coordinator to Director of Facilities Management
. Coordinated between work order initiator and project manager.
Conducted weekly status meetings with facilities managers
. Managed and developed procedures of work order requests, follow-up
and reports. Tracked work orders through budget approval, phases of
actual work to completion
. Processed project charges, tracked budgets, balanced accounts (in
excess of $500,000) and prepared reports
Daytona College Daytona Beach, FL
1982 to 1997
Senior Executive Assistant to Executive Director of the Foundation & Alumni
Association
. Assisted with scholarship administration; coordinated and attended
fund-raising events, award ceremonies, and receptions
. Supported Foundation Board meetings, distributed materials, recorded
and maintained minutes; worked directly with Board Members and donors
. Supervised staff and student workers
. Managed donor relations by telephone, correspondence, events, and
accurate record keeping; processed monies and receipts; prepared
donation correspondence
. Tracked each foundation account and managed departmental budgets;
posted award notices, notified award recipients, and arranged
ceremonies
Senior Associate to Dean at West Campus
. Recruited, hired and supervised work-study students; managed an
average of 40 students: processed employment packets and payroll;
maintained budgets
. Coordinated fund-raisers, plays and art exhibits activities within
allotted budget. Prepared announcements; coordinated catering and
facilities set-up; hosted events
. Cross-trained in admissions and registration procedures; experienced
in testing and counseling. Opened and supervised new language skills
lab. Coordinated inventory, ordered materials and trained and
supervised lab assistants
Senior Administrative Assistant to Director of Supplemental Vocational &
Lifelong Learning
. Prepared schedules, contracts, grade rolls and payroll vouchers.
Coordinated utilization charts and updated mailing lists. Assisted
with registration, prepared press releases and worked with students
for placement.
Senior Administrative Assistant to Dean for the Branch Campuses
. Primary contact for four branch campuses. Coordinated office
functions, delegated and assigned tasks. Assisted program managers
and instructors. Supervised secretaries, students, tutors and lab
assistants. Maintained departmental and campus budget reports and
records.
Senior Administrative Assistant to Dean of Resource Development, Alumni,
and International Education
. Assisted senior level administrators; oversaw all departmental
functions, workload and budgets. Supervised secretarial and work-
study staff.
Education
Strayer University Master in
Education
Washington, D.C. Projected
graduation date - 2012
Warner Southern College B.A. --
Organizational Management
Lake Wales, Florida Completed in
1999
Skills
. Experienced in successfully working in a fast-paced environment and multi-
tasking in senior administration in a highly confidential arena
. Excellent oral and written communication skills
. Detail orientated