Customer Service Human Resources

Cassandra Robinson

**** ********* ** *******, ** 36801

***********@*****.*** Phone: 334-***-****

OBJECTIVE:

To bring to your organization my Administrative, Computer, and Analytical

skills and

customer service skills.

EXPERIENCE:

August 2007

Present

July 2005

To

June 2007

September 2000

To

April 2005

EDUCATION:

Medassist Inc Opelika, AL

Patient Representative

I work daily with Self pay, Victims of Crimes, Disability, and

Medicare/Medicaid Outpatients.

From the daily census, each patient account is pulled up and reviewed in

hospital system.

It is then determined which patient is screened for what program. Programs

that we screen for are various State Programs.

Depending upon diagnosis, we assist patients with disability paper work and

claim follow up. We work closely with area Health Departments and Social

Security Administration.

Department of Family & Children Services

Ringgold, GA

Economic Support Screener

Process applications submitted for government programs.

Interviewed and scheduled appointments with clients to see if they

qualified for Local, State and Government programs.

Siskin Chattanooga, TN

Inpatient Representative

Generation of daily census and dietary reports

data entry of patient demographics. Performed inpatient and outpatient

scheduling duties and Medical Records processing.

2010 Colorado Tech University-on line

Denver, Co

Bachelors Business-Human Resources

Currently attending

2000 ECPC Chattanooga, TN

AAS Computer Programming GPA: 2.75

Electronic Computer Programming College

2010 Completion of SSA Disability of training

course.

Medicaid Application and Interviewer-

Certificate of Completion

SKILLS:

I have extensive computer and Microsoft office knowledge. I'm a quick

learner, task manager, and problem solver.

Contact this candidate