Professional profile
. Track record that demonstrates self-motivation, creativity, and
initiative to achieve both personal and corporate goals.
. Positioned repeatedly as #1 sales producer while delivering as much as
200% of aggressive goals.
. Outstanding talent for gaining client's trust, creating enthusiasm and
closing the deal.
. Results driven; consistent tenacious worker; comfortable with demanding
targets.
. Determined and decisive; able to analyze problems, systemize thoughts
and quickly provide solutions.
. Uncommon aptitude to communicate efficiently, both orally and in
writing.
. Skilled in MS Office, Microsoft Publisher and Photoshop.
. Bilingual/Spanish
Professional experience
Specialist, apple, inc.; Tulsa, OK
may 2010-present
. Consistently achieve and exceed established sales quotas by 30%.
. Provide exceptional customer solutions resulting in 100% Net Promoter
results.
. Diagnose and provide technical support to customers on site and by
telephone.
. Lead Apple software workshops for both personal and business customers.
. Conduct daily operational procedures for Specialist and Genius teams.
Leasing consultant, flournoy properties; Tulsa, Ok June 2008-May
2010
. Received Top Producer award for a closing ratio of 33%, highest
achieved in company to date.
. Created and executed strategic marketing plan exceeding projected
leasing time by 6 months.
. Coordinated and executed all lease negotiations, move ins and renewals
for maximal lease-up.
. Provided superb service to residents resulting in peak retention and
low operating costs.
. Assisted management with day-to-day operations ensuring resident
satisfaction.
Broker Associate, Coury Properties; Tulsa, OK
sept 2002-2005
. Developed marketing strategy with cold calling, sales networks,
telemarketing, and advertising to gather buyers, sellers, and
financiers.
. Consistently surpassed sales goal by 10% or more each year.
. Created proposals and conducted negotiations resulting in maximized
savings for asset managers.
. Demonstrated consistent ability to increase productivity, and cut
expenses.
. Represented Fortune 500 companies owned by Bank of America and Cigna
Insurance.
Education & certifications
Northwestern Oklahoma State University
BS Busines Administration
Tulsa Community College (projected completion May 2011)
Computer Science Spanish
civic affiliations and activities
Tulsa Mixed Martial Arts Academy/ Taekwondo Instructor
2000-Current
Martial Arts Teachers Association
2007-Current
Leadership Tulsa XXVII
2005-Current
American Spanish Translators Association
2009-Current
Phi Theta Kappa Honor Society
2009-Current
ANGELA
THOMPSON