Manager Management

Scott Chandler

***** ** ******* **. #***, Sherwood, OR 97140 360-***-****

abingp@r.postjobfree.com

Executive Team / Director / General Manager

P&L Responsibility / Turnaround Management / Development / Culinary & Front

of the House

Strategic Planning / Marketing / Event Planning / Inventory & Purchasing

Control

POS Administration / Direct Sales / Volunteer Management

Versatile Executive and Team Builder: I have been fortunate to have the

opportunity to lead organizations in a variety of industries such as

hospitality, retail services and non-profit administration including

Marriott, Restaurant Services Inc., Point Adams Packing Company, Multnomah

Athletic Club, and the Humane Societies of Cowlitz and Clallam Counties.

Career Track: Professional growth through such positions as Kitchen

Manager, Executive & Corporate Chef, Food & Beverage Controller and

Executive Director / CEO in non-profit corporations. I have extensive

experience in both FOH & BOH food service operations.

Turnaround Management / Marketing / Development: Over the past 5 years I

have utilized marketing and development expertise to improve public

perception, donations and volunteerism at midsized non-profit

organizations. I have a track record of increasing revenue, controlling

costs and improving guest perceptions while building self-sustaining teams

of dedicated professionals.

Proven Record - Across All Major Management and Administrative Functions: I

am skilled in all areas of executive management including developing new

products & markets, collaborating with diverse organizations, creating &

implementing public relations campaigns, leading strategic planning, and

managing human resources. I have extensive and varied negotiation and P&L

experience and have consistently exceeded organization objectives in

controlling costs while increasing profitability and quality of service.

Dynamic Public Speaker / Hands-On Operations Skills: I have worked in all

aspects of food service, non-profit accounting and animal sheltering and

believe in getting my hands dirty to better understand all phases of

operations. I am camera ready and enjoy presenting to groups in person as

well as various media such as television, radio and print. My career has

given me a diverse skill set and creative approach to challenges.

Selected Achievements & Skills

. Developed & implemented management software to control costs and tax

liability. At Multnomah Athletic Club I administered Food-Trac, Stratton

Warren and FAS programs, reducing taxes and manpower required for F&B

operations. Streamlined purchasing and inventory procedures reducing

waste and duplication of both effort and product.

. Managed complex capital projects, completing them on time and under

budget. In Cowlitz County I oversaw the replacement of a defunct

crematory unit with a state of the art system, managing all aspects of

the project including bidding and procurement, environmental impact

statements, permitting and construction. Also in Cowlitz County managed

a major remodeling of interior shelter facilities providing secure

housing, treatment areas and laundry facilities.

. Orchestrated turnaround of two humane societies, achieving record

placements and improved revenue. Recruited to serve as Executive Director

at both Cowlitz & Clallam County organizations, I reversed declining

donations and improved public perception for these agencies. In Clallam

County I grew a dedicated capital improvement fund from a balance of $100

to over $100,000 in less than 2 years. Developed partnerships with other

service agencies and improved facilities, programs and procedures.

Chronological Work History and Experience

Executive Director / CEO, Olympic Peninsula Humane Society

Port Angeles, WA, September 2007 to January 2010

Key Accomplishments

. Grew dedicated building replacement fund from a beginning total of

$100 to over $100,000 in two years of promotion

. Created Planned Giving program resulting in secured donations of real

property and cash totaling more than $500,000 in value

. Created donation program with local retail and foodservice

establishments that generated over $10,000 in revenue in the first

nine months

. Increased over the counter cash donations and direct mail solicitation

revenue by over $20,000 each while reducing operations costs. Banked

profit of more than $46,000 in 2009

Executive Director, Humane Society of Cowlitz County

Longview, WA, April 2005 to February 2007

Key Accomplishments

. Renegotiated animal control contracts with increases of more than

$12,000

. Created and implemented Planned Giving program responsible for

$235,000 in first year of operation

. Directed replacement of defunct crematory, including planning, and

construction, reducing disposal costs by $20,000 per year

. Designed and directed complete remodel of feline housing areas,

emphasizing a cage free concept including outdoor cat enclosure area

Food & Beverage Controller / Fixed Asset Manager, Multnomah Athletic Club

Portland, OR, May 1993 - April 2005

Key Accomplishments

. Managed accounting and inventory control for 4 restaurants, snack bar,

catering and gift shop with revenues of over $5.5 million annually

. Software system administrator for Food-Trak and Stratton Warren

materials handling software and MICROS and Digital Dining POS systems

. Directed conversion of fixed asset management from unreliable

spreadsheets to FAS Asset Management software. Reduced tax liability

by over $150,000

Executive Chef, Pacific Coast Restaurants

Newport Bay Restaurant

Gresham, OR, November 1989 - September 1992

Key Accomplishments

. Developed and promoted in-house and off-site catering to improve

revenue and customer base

. Consistently ran at or below budget for labor costs & increased sales

by 13%

. Reduced employee turnover and promoted a "team w/ the front of the

house" attitude

. Multiple employees promoted to management positions within the company

Summary of Food Service Qualifications

Throughout the course of my experience in the food and beverage industry I

have been fortunate to have experience many different types of operations.

This ranges from retail seafood & meat operations in grocery stores, to

order and service deli operations and outdoor festival booths, to casual

family dining, high-end formal service and catering functions of up to

several thousand guests.

I am at home in either the front or back of the house and have the ability

to step into any position required immediately. I have a proven track

record of developing strong team members who excel in the industry and are

frequently promoted to management positions.

My experience in animal sheltering has served to further hone my guest

relations skills and taught me new ways to satisfy even the most difficult

individuals.

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