Administrative Assistant Customer Service

GAIL GUGOL **** Lone Bluff Way San Jose, CA *****

********@*****.*** 408-***-****

OBJECTIVE: To obtain a clinical or an administrative position within a

local medical community

Facility that will utilize my skills and allow

for maximum growth potential.

EDUCATION: 2007-2009 Mission Valley Regional Occupational Program

Fremont, CA

Administrative and Medical Back/Front Office Certificate

2000-2004 American Intercontinental University

Los Angeles, CA

Bachelors Degree in Interior Design

SKILLS:

Clinical Administrative

Injections Medical Filing

BLS (CPR&AED) Certificates Medical Billing and Coding

(CPT&ICD-9)

American Heart Association Customer Service

Vital Signs Medical Terminology

Patient Preparation Excellent Communication Skills

Instrument Sterilization Keyboarding 45-50 WPM, Ten

Key by Touch

Sterile Tray Set-up Medisoft Medical Program

Anatomy and Physiology Microsoft Office (word, excel,

power point)

Universal Precautions Fax and Copy Machine Operating

Specimen Collection Reschedule Appointments

Basic Lab Test Problem Solving/ Team Building

HIPAA awareness Multiple Telephone Skills

Wound Culture, Sterile Dressing Bilingual: Tagalog (Read,

write, & speak)

Set-up Minor Surgery Medical Laws and Ethics

Wound Closure Patient Logistic

EKG Money Handling

Phlebotomy Inventory

PROFESSIONAL EXPERIENCE:

Teacher Assistant June 2008 -

April 2009

Mission Valley Regional Occupational Program Fremont, CA

Medical Assistant Internship: Internal Medicine Department 2C Feb.

2009 - March 2009

Kaiser Permanente (130 hrs) Fremont, CA

Administrative Assistant/Receptionist Feb.

2007 -May 2007

Pacific Crest (contract with Spherion) Santa Clara, CA

Administrative Assistant Feb. 2006 - May

2006

Orchard Supply Hardware Corporate (contract with Spherion) San Jose, CA

Filing Clerk Sept. 2005 -

Feb. 2006

Kaiser (contract with Spherion) San Jose, CA

Administrative Clerk I (part-time project) Oct. 2004 -

April 2005

San Bernardino County Department of Public Services Rancho Cucamonga, CA

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