Administrative Assistant Training

Maria E. Rodriguez

**** ******* ****. ***. **** • San Antonio, TX 78218

Phone: 210-***-****

E-mail: abindn@r.postjobfree.com

Summary of Qualifications and Experience

Administrative Assistant-Apptis(Temp)

Consultis, San Antonio, TX September 2010 – Present

• Answer phones, filing, and scanning documents.

• Process vouchers and track results.

• Schedule meetings. Arrange necessary logistics (conference room, audiovisual equipment,

videoconferencing, food, etc.)

• Prepare documents and expense reports

• Coordinate domestic and international travel (air, hotel and car rental) and responds to ad hoc

requests about travel policy, arrangements, flight delays, etc.

• Orders office supplies, equipment, business cards, and training documents.

Technical Training Coordinator

Rackspace Hosting, San Antonio, TX January 2010 – July 2010

• Provided support for the Learning Programs, Project X (Technical Training), SDF Grant (Training

Courses), Associates Degree Program & company-wide Book Clubs

• Administered Technical vouchers and tracked results

• Scheduled and coordinated classes, meetings, town halls, kickoffs and other events and

activities. Arranged necessary logistics (conference room, audiovisual equipment,

videoconferencing, food, etc.)

• Prepared all training materials and rooms ready for classes being offered.

• Coordinated marketing all classes to ensure classes were enrolled.

• Input attendance and finalized grades for each class.

• Coordinated domestic and international travel (air, hotel and car rental) and responds to ad hoc

requests about travel policy, arrangements, flight delays, etc.

• Reconciled corporate credit card accounts and prepared expense reports.

• Orders office supplies, equipment, business cards, and training documents.

• Scheduled and coordinated interviews (includes preparation of interview packets and adjusting

schedules as necessary due to last-minute conflicts).

Administrative Assistant II

Rackspace Hosting, San Antonio, TX Feb 2007 – January

2010

Provided support for VP, four senior managers, twelve team leads and 180 plus employees with a variety

of administrative duties including:

• Coordinated domestic and international travel (air, hotel and car rental) and responded to ad hoc

requests about travel policy, arrangements, flight delays, etc.

• Reconciled corporate credit card accounts and prepares expense reports.

• Ordered office supplies, equipment and business cards.

• Responded to various requests about policies, procedures and how to get things done.

• Scheduled and coordinated interviews (includes preparation of interview packets and adjusting

schedules as necessary due to last-minute conflicts).

• Assisted with new hire setup.

• Creates and maintains internal distribution lists.

Receptionist/Dental Assistant

Chandler Dental Clinic, San Antonio, TX Feb 2006 – Feb 2007

• Assisted dentists in conducting dental procedures to include arranging dental instruments and

materials for chair-side tray.

• Performed intra-oral procedures such as placing amalgam, polishing and removing dental

cement, removing sutures, irrigation and taking impressions.

• Educated patients about oral hygiene, plaque control and post-operative care.

• Documented dental care services and maintained patient charts/records.

• Maintained daily schedules to ensure workflow efficiencies and patient flow.

• Processed insurance claims and handled accounts payable and accounts receivable.

Dental Assistant

James Thedford, DDS/Apple Dental, San Antonio, TX Jan 2006 – Feb 2006

• Assisted dentist in all procedures including oral evacuations and mouth/tongue retractions.

• Charted all appropriate patient data during exams and treatments.

• Developed and mounted x-rays according to the type of procedure.

• Maintained daily schedules to ensure workflow efficiencies and patient flow.

• Oversaw the cleaning, sterilization and maintenance of all equipment and instruments.

Dental Assistant

Gary W. Shults DDS/Professional Denture Clinic, San Antonio, TX Oct 2004 – Dec 2005

• Prepared patients for dental procedures by taking and recording temperature, blood pressure,

etc.

• Assisted dentist chair-side.

• Instructed patients in post-operative care.

• Assisted with patient x-rays, sterilized instruments, took and mixed impressions, trimmed models,

and made trays and temporary impressions.

Medical Receptionist

Heart and Vascular Institute of Texas, San Antonio, TX May 2002 – Oct 2004

• Answered phones and routed to appropriate staff member.

• Scheduled and coordinated meetings and appointments; handled necessary logistics.

• Collected co-payments, verified insurance and maintained patient records.

Medical Receptionist

Dr. Jerry D. Young, D.O, Floresville, TX Nov 2001 – May 2002

• Handled front desk responsibilities, including answering phones and scheduling patient

appointments.

• Collected payments and processed insurance claims.

Education

Howard Payne University, Brownwood, TX Aug 1993 – May 1994

Completed 26 hours towards Bachelor of Science.

Professional Development

Participated in various training programs to upgrade skills: Excel I and II, PowerPoint, Outlook, Word,

Visio, Oracle, Time Management and Administrative Support Fundamentals to name a few.

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