Medical Customer Service
Resume:
Ashley Holloway
Huntsville, AL *5816
************@*****.***
Skills Word 2000, Windows 98/XP, ICD-9-CM, CPT Insurance Coding, HCPCS / CPT Medical
Coding 3, Word 2007, Excel 2007. Power Point 2007
Certifications Cardiopulmonary Resuscitation (CPR)
Education Lee High School, Huntsville, Alabama Diploma (2005)
Virginia College at Huntsville, Huntsville, Alabama
Medical Billing and Coding Diploma Graduated March 2007
Strayer University Online, Major: Criminal Justice, Minor: Homeland Security
Anticipated Graduation July 2011
Anatomy and Physiology I, II
Related Courses Medical Law & Ethics
Microcomputer Fundamentals
Taken Medical Office Procedures I
Medical Terminology Medical Insurance Procedures
Keyboarding Professional Career Management
CPT Medical Coding I ICD-9 Medical Coding II
HCPCS/CPT Medical Coding III Medical Billing & Reimbursement
Medical Externship – 180 hours Introduction To Criminal Justice
Information Technology In Criminal Justice English Composition
Crime And Criminal Behavior Intro To Sociology
Introduction to Physical Science Fundamentals Of E-Bus
The Individual & Society Writing Fundamentals
Soc Of Develop Countries Intro To Business
Intro To Art, Music, & Literature Fundamentals Of Mathematics
Intro To Info System Police Technology
Criminology Today Juvenile Delinquency and Justice
Social Psychology Crime and Criminal Behavior
Bradford Health Services, Madison, AL Medical Records: Work doing filing, invoices,
checking the charts to make sure everything correct, and placing the correct date of discharge on
the cards.
03/2008- 08/2008 (PRN)
HEALTHSOUTH, Huntsville, AL Unit Secretary: Worked with the doctors, by putting in the
doctor’s order, putting in dieting for the patients, billing and coding, data entry’s, and all of the
front desk work. 03/2006 – 03/2008 (every other weekend pt)
Experience
Premier Family And Medicine, Huntsville, Al Worked in the front doing most coding,
scheduling appointments, taking co- pays, adding new patients to the system the with the Med soft
software, did mostly filing files, and taking patients back to the rooms. 1/2007- 3/2007 Medical
Externship
DIRECTV, Huntsville, AL CSR: Speak with customers about their billing, troubleshooting
televisions, and add programming to customers accounts. 12/2005 – 03/2006
Health Care Associates, Huntsville, AL Receptionist: Filed medical records, faxed, mailed
invoices, answered multi-line phones, greeted patients, and took co-pays. 08/2004 – 08/2005
Checkers, Huntsville, AL Cashier/ Shift Leader: Customer service, took customer orders,
received money for order and made change. I was a shift leader mainly taking care of problems,
doing deposits and giving my employee great judgment for customers problem solving. 01/2002 –
08/2004
Honors Dean List for 2005-2006, Pencil pal for the Big Brother and Big Sister Inc. 2006- Present
References Tameka Simmons
110 Annapolis Ct.
Madison, AL 35758
Nancy Arocha
1000 University Drive
Huntsville, Al 35816
Ciara Pope
2604 Avondale Drive
Huntsville, AL 35816
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