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Sales Representative Customer Service

Location:
North Little Rock, AR, 72116
Posted:
October 19, 2010

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Resume:

Sharon Shireman

**** ***** ***** ****.

North Little Rock, AR 72116

501-***-****

To Whom it May Concern:

I am attaching my resume for your consideration. I am very much interested

in this position.

I have been employed with the Government for 31 years with the same agency,

USDA. I have held different positions within the agency, changing only for

advancement with my career.

I have worked with the public both in person and on the phone for my entire

career. I have strong computer skills, working with all programs.

I am very interested in working. I am on central time zone and need a work

from home job. I have experience with YAL, worked for USDA in a call

center making survey calls to farmers, lots and lots of customer service on

the phone and I did commissioned sales with JC Penneys. I have done work

for a lead generation site called mommysworkathome.com. I have worked for

an insurance sales person setting appointments and a local call center

selling cable. I have worked for a marketing company called Tele-workforces

and also Oasis Marketing, making outgoing calls and currently on site for a

marketing firm getting donations for police and fire departments.

I appreciate the opportunity for you to review my application/resume. I am

available to start immediately.

Sharon Shireman

501-***-****

abinct@r.postjobfree.com

Current Position: Real Property Leasing Officer

Supervisor: Dianna Shook

Phone: 501-***-****

Coordinates, executes, and evaluates the State's leasing program. Advises

County Executive Directors (CED) on space leasing requirements and provides

guidance on relocation planning. Initiates formal and/or informal

solicitations to secure necessary

leased FSA office space and related caretaker services (i.e. utilities and

janitorial services) insuring maximum practicable competition among offers.

Canvasses targeted areas to identify potential locations for FSA offices.

Reviews advertisements for space before published to assure compliance with

regulations and policy. Receives floor plans, conducts on-site inspections

and approves final bid before contract is awarded. Executes all leases in

full compliance with pertinent and applicable regulations and procedures

and within limits specified under delegated authority. Orders telephone and

utility services. Procures janitorial services, as necessary. Provides

ongoing lease/caretaker contract administration, to include the renewal of

leases. Establishes and maintains comprehensive records on

leased space, which includes renewal schedules on space, utilities, and

janitorial services.

In cooperation with the CED's, manages County Office space upgrades,

including scheduling offices for renovation, space planning, layout, and

procurement of services. Serves as the lead agency Contracting Officer for

USDA collocated office space.

Works with CED's, County Committees, and other USDA agencies and lessors to

coordinate office moves, advise on and resolve problems, negotiate

compromises, and develop reimbursable agreements for space and shared

equipment. In support of the leasing program and farm credit program,

drafts solicitations, audits, completed bid packages, selects and prepares

appropriate bidders list, and issues the bid solicitations. Negotiates with

potential lessors and contractors on price and terms of office space lease

and related services and sets forth terms and conditions in acceptable

contract form. Conducts bid openings for formally advertised contracts.

Analyzes bids received, makes necessary investigations to determine

bidders' qualifications, evaluates bidders' capability to perform and/or

comply with contract clauses and specifications, and makes

Administrative Specialist, GS-301-12 contract award within delegated

limits. Prepares recommendations for award and documents justifications for

award and nonaward

above delegated limits. Assures that technical evaluation factors and basis

for award are clearly stated in requests for proposal. Participates with

technical review boards, determines competitive range, negotiates with

contractors, and makes analysis leading to award. Confers with bidders

and/or contractors to answer questions and interpret contract clauses on

all assigned contracts. Investigates problems, protests, and disputes, and

takes measures to resolve matters. Responds to verbal and written inquiries

from employees, contractors, bidders, leasers, and others as required.

Makes recommendations on termination of contracts for convenience of the

Government or for default.

I currently handle the leasing actions for Arkansas, Florida and South

Carolina.

Previous Positions within the Agency

Title: Administrative Specialist/Procurement Specialist

Supervisor: Dianna Shook

Phone: 501-***-****

Plans and manages the procurement program to acquire equipment, furniture,

supplies, and services for the State and County Offices. Provides technical

guidance, including written procedures as needed to assure compliance with

requirements. Reviews

requests for purchases and determines whether requested purchases are

necessary, cost-effective, and meet applicable requirements. Approves,

disapproves, or recommends adjustments to requests. Plans and carries out a

schedule for replacement

of equipment based on usage and expected life span. Receives requests and

prepares solicitations for a variety of FSA program services, such as, farm

appraisals, caretaker services, credit reports, advertising, chattel

inspections, year-end analysis, surveys, and foreclosures. Coordinates and

executes the overall farm credit purchasing program, including the

preparation of annual plans and priorities to meet program objectives

within established policies. Reviews farm credit purchasing submissions for

adequacy and completeness, and resolves any problems prior to initiation of

purchasing actions. Reviews plans, specifications, and special information

clauses for clarity, possible ambiguity, and completeness. Assures all

applicable laws and regulations are adhered to and obtains department of

Labor wage determinations. Makes appropriate use of small business set-

asides, labor surplus set-asides, and economically disadvantaged and women-

owned business. Coordinates, executes, and evaluates the State's leasing

program. Advises County Executive Directors (CED) on space leasing

requirements and provides guidance on relocation planning. Initiates formal

and/or informal solicitations to secure necessary

leased FSA office space and related caretaker services (i.e. utilities and

janitorial services) insuring maximum practicable competition among offers.

Canvasses targeted areas to identify potential locations for FSA offices.

Reviews advertisements for

space before published to assure compliance with regulations and policy.

Receives floor plans, conducts on-site inspections and approves final bid

before contract is awarded.

Executes all leases in full compliance with pertinent and applicable

regulations and procedures and within limits specified under delegated

authority. Orders telephone and utility services. Procures janitorial

services, as necessary. Provides ongoing

lease/caretaker contract administration, to include the renewal of leases.

Establishes and maintains comprehensive records on leased space, which

includes renewal schedules on space, utilities, and janitorial services. In

cooperation with the CED's, manages County Office space upgrades, including

scheduling offices for renovation, space

planning, layout, and procurement of services. Serves as the lead agency

Contracting Officer for USDA collocated office space. Works with CED's,

County Committees, and other USDA agencies and lessors to coordinate office

moves, advise on and

resolve problems, negotiate compromises, and develop reimbursable

agreements for space and shared equipment. In support of the leasing

program and farm credit program, drafts solicitations, audits, completed

bid packages, selects or prepares appropriate bidders list, and issues the

bid solicitations. Negotiates with potential lessors and contractors on

price and terms of office space lease and related services and sets forth

terms and conditions in acceptable contract form. Conducts bid openings for

formally advertised contracts. Analyzes bids received, makes necessary

investigations to determine bidders'

qualifications, evaluates bidders' capability to perform and/or comply with

contract clauses and specifications, and makes Administrative Specialist,

GS-301-12 contract award within delegated limits. Prepares recommendations

for award and documents justifications for award and nonaward above

delegated limits. Assures that technical evaluation factors and basis for

award are clearly stated in requests for proposal. Participates with

technical review boards, determines competitive range, negotiates with

contractors, and makes analysis leading to award. Confers with bidders

and/or contractors to answer questions and interpret contract clauses on

all assigned contracts. Investigates problems, protests, and disputes, and

takes measures to resolve matters. Responds to verbal and written inquiries

from employees, contractors, bidders, leasers, and others as required.

Makes recommendations on termination of contracts for convenience of the

Government or for default. Insures compliance with the provisions of

Sections 8 and 15 of the Small Business Act, as amended by Public Law 95-

507; the provisions of Executive Order 12138, pertaining to women-owned

businesses; and Public Law 96-302 pertaining to Federal

contract awards in labor surplus areas. Supervises a variety of support

services provided to State and County Offices, including property and

supply management, records and forms management, printing and duplicating

services, mail, and motor vehicle services.

Previous Position with the Agency

Title: Contract Program Manager

Supervisor: Russ Harvell (Retired)

I am the only warranted contracting officer in the State. I provide overall

leadership and ensure that contracting is an available tool to assist local

and area offices in administering loan and grant programs. I provide

technical supervision, guidance and training to lower graded employees in

executing the over-all contracting and procurement program which includes

leasing of office space, janitorial services, program services and

contracts for training. I serve as a team member in State Evaluation

Reviews, National Internal Reviews and routine office visits. I am

responsible for the timely processing of numerous vouchers for payments. I

am responsible for and oversee the States Administrative Allocations in the

areas of equipment, rental, communications, postage, leasing, printing,

equipment maintenance. I process numerous vouchers through the FFIS system

for both Program contracts and administrative payments. I hold an unlimited

dollar value warrant for leasing. I hold a $100,000 warrant for program and

small purchase contracts. I have a credit card and serve as Arkansas' LAPC

(Local Agency Program Coordinator) for

the purchase card. I manage all aspects of the contracting program for

Arkansas Rural

Development. In addition to my contracting duties, I supervise the mailroom

and serve as

the States' Accountable Property Officer for all Government property. I

supervise 3

employees and in the past have supervised as many as 6. I assist in all

annual budget preparations, state annual calendar and training calendar. I

serve as a member of the State Administrative Committee, often representing

the State Director in his absence.

I served as a team member in numerous Rural Development and/or USDA

initiatives on

all aspects of. Administrative Services/contracting activities, such as,

budget preparation,

space needs, work flow, etc. I developed training plans for all employees I

supervise and also for field office employees. I conduct annual training of

field employees

J.C. Penneys

Title: Commissioned Sales Representative

Supervisor: Nicole

501-***-**** - Ext. 313

I was a commissioned sales representative for jewelry from May 2004 until

September 2008. I sold, restocked, and inventoried all areas of the

jewelry department. I up sold product warranties/protection plans. This

position was evenings and weekends.



Contact this candidate