Customer Service Sales
Resume:
TINA HALL
Columbia, SC *****
Tel: 803-***-****
Email: abinco@r.postjobfree.com
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OBJECTIVE
To obtain a position that will utilize my both my customer service and
troubleshooting skills as well as my managerial & office management
experience.
WORK HISTORY
Nov 2001 Phone Service Representative
To Wachovia Bank, NA
Sept 2010 101 Greystone Blvd
Columbia, SC 29210
Provided customer service & sales support for both account holders and
employees in reference to various accounts offered by Wachovia Bank, NA.
.Was selected for pilot program to assist Resource Planning Management
in scheduling, staffing and phone call routing.
.Created daily reports to send to home office in reference to phone
productivity for all call sites within Wachovia service areas.
.Filled in as Team Lead while working in Wachovia Business Support.
.Filled in as Team Support Lead while working in personal accounts
area.
.Received recognition for providing assistance to team members in
reference to policy and procedure.
.Consistently received quality incentive bonuses due to performance.
Nov 1997 Accountant
To Burlington Coat Factory
Oct 2001 302 Bush River Rd
Columbia, SC 29210
Reconciliation of daily sales & cash reports, balancing of cashiers and
store safe funds and creating cash orders for processing at the bank. I
was also responsible for performing financial and layaway/merchandise
audits.
.Created employee profiles for Home office.
.Was interim supervisor of several departments and scheduled for
departments based on availability.
.Created cash variance reports for District Manager.
SOFTWARE/SYSTEM SKILLS
.Microsoft Office Word
.Einstein Systems
.ACH Systems
.Corporate Image Workstation
.Lotus Notes
.Outlook
.Multiple Phone Line Systems
REFERENCES
Cynthia Elders
PO Box 105
Bethune, SC 29009
abinco@r.postjobfree.com
Kelly Slice
5616 Hope Rd
Winnsboro, SC 29180
abinco@r.postjobfree.com
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