Tony juarez

Gardena, CA *****

310-***-**** email: abinbx@r.postjobfree.com

OBJECTIVE

A business sales and customer service position, which offers career

opportunities for career-minded professional offering excellent written and

verbal communications skills in both English and in Spanish.

SKILLS INVENTORY

* MS Word * Typing * Accounts Receivables *

Reconciliations

* MS Excel * Sales * Accounts Payables * P&L

Statements

* MS Access * Office Procedures * Time Management

* Bilingual (Spanish) * Problem Solver * Detail Oriented

* Customer Service * General Ledger

EDUCATION

University of Phoenix, Fountain Valley, CA

Bachelors Science in Business Administration

EXPERIENCE

Retail Store Owner/Operator

Obsessiones Intimas, Rosarito, Mexico 2002-

2010

Initiated retail store

Inside and outside sales

Built wholesale and distributor contacts and relationships

Inventory maintenance

Employee sales training

Manager of Worldwide Credit and Customer Service Operations

Wonderware Corp., Irvine, CA 1994 -

2002

Integration and consolidation of finance and credit with worldwide

locations

Developed financial management information reporting processes

Initiated performance indicators that helped result company excellent

top-performance

Researched and resolved sales and invoice discrepancies

Composed monthly, quarterly and yearly reports

Conducted account reviews with Wonderware worldwide location managers

Identified problem accounts and initiated corrective actions to

produce positive results

Achieved positive multi-million dollar contract invoices

Developed and improved techniques to build relationships

Cultivated domestic and international partnerships with our network

of distributors

Second level sales support, trade show presentations and sales

negotiations

Interviewed, hired, trained, supervised, and evaluated employees

Analyzed routes for inefficiencies

Exceptional Customer Service

Credit/Collections Representative

Panasonic Office Automation, Cypress, CA

1988 - 1994

Accounts Receivables and Collections

Supervised posting of payments, credits, and debits

Research invoicing and sales discrepancies

Approving lines of credit and credit increases

Exceptional Customer Service

Contract review and approval with sales department

Credit/Customer Service Supervisor

Savin Corporation, Cerritos, CA 1982 -

1988

Supervised and conducted Collections of Commercial & Government

accounts

Supervised posting of payments, credits, and debits

Research invoicing discrepancies

Customer Service

Approving lines of credit & credit increases

Branch Manager

Household International, La Mirada, CA 1980

-1982

Supervised Processing Credit Applications

Internal and external sales

Personal & Real Estate Loan Processor

Supervised Posting Payments

Supervised Bank Deposits

Supervised Collections

Processed Payroll

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