Project Manager Human Resources

Tanya S.Toussant

**** ********* **. ***. ***-**** or 225. 281.7904

Baker, LA 70714 ********.*****@*****.***

I am a high-energy, creative, results-oriented, determined, and flexible individual offering an excellent educational

background and know-how in multiple industries.

My background includes:

Bachelor Degree of Science Social Work (BSW)

Masters Degree in Business Administration (MBA-HRM) Human Resource Management

Knowledgeable in all Business Aspects (Economics, Accounting, Management, Finance, Marketing)

Skilled on Human Resources Policies, Procedures and Protocol

A wealth of knowledge and expertise in a wide variety of industries

I am confident in saying that my skills and expertise match the qualities you are seeking. I am an extremely

organized, hands-on worker, who works well under pressure and can handle a variety of responsibilities

simultaneously. My strengths include my work ethics, adaptability, and character.

I meet the requirements for your organization, because I am a well polished, personable "team-player" with extensive

exposure and knowledge regarding the inner workings and corporate dynamics essential to adding value in order for the

organization to successfully and competitively grow in a more effective and efficient manner. It is my belief that it takes

an individual who is willing to be receptively dynamic in his or her approach to successfully analyze, coordinate, and

communicate the needed tasks for success.

My resume is attached. Salary negotiable; I look forward to hearing from you to further discuss how I can and will

contribute to your organization. I can be contacted via the following means: email at ********.*****@*****.*** or by

phone at 225-***-**** or 225-***-****.

I thank you in advance for your time and consideration.

Sincerely,

Tanya S. Toussant

Tanya S. Toussant

7146 Melpomene Dr. 225. 774.5635 or 225. 281.7904

Baker, LA 70714 ********.*****@*****.***

SUMMARY: Multifaceted, assertive, and analytical individual that possess a wealth of knowledge and expertise in a wide variety of

industries. Leader/ team player with success in enhancing the performance of others through motivation /coaching.

EDUCATION: Bachelor of Science in Social Work (BSW) Dec. 1996

Masters Business Administration (MBA) (HRM) Human Resource Management Dec. 2006

EXPERIENCE: Penn National Gaming, Support Operations Coordinator 2007-2010

*SUPERVISOR OF THE QUARTER 2008*

~Organized and lead Support Operations Managers and support staff

~Facilitate weekly team meetings

~Attend/Participate in weekly Executive status meetings with GM, AGM and property Directors

~Assign staff to support operating managers

~Plan, forecast, estimate and track costs for all property petty cash projects

~Aid Directors and Managers with continual support of project issues such as audit controls, resources planning

~Estimate direct and indirect costs (which can include labor, expenses, materials, and contractor costs)

~Review Scope of Work (SOW), project budget and expenditures to perform project risk analysis

~Liaison between the client, vendors, contractors, project manager and team as it relates to the adherence of

timely project completion and proper budget usage to ensure project success

~Highly interactive with remediation team in order to optimize front-end project development

~Performed diverse, advanced and confidential administrative support functions including composing, signing and

releasing routine complex correspondence

~Oversaw the Security, Facilities, Housekeeping, Marine and Transportation departments payroll, and tracked FMLA

~Ensure that internal and external document controls were met

~Responsible for all aspects of documentation (project set-up, estimate-at-completion reports, revenue over contract

amount reports, bid preparation, contract administration, proposal worksheet, change order request and

modifications)

~Gather, compiles, and reported information relevant to each department

~Responsible for monthly/annual financial close activities and reports

~ Communicated to Executives and Managers as it relates to high level, sensitive information, which requires

diplomacy and judgment

~Manage the organization of data from various sources as a basis for future plans and forecasts

~Responsible for weekly and monthly project budget reporting and tracking to assure accountability

~Prepare trend analysis for all annually awarded projects to assure that the work performed is forward thinking

~Develop solutions to problems with a high level of complexity that require a great degree of innovation and

ingenuity

~Aid in establishing control budgets, quantity, manpower, and project scope changes

~Met aggressive deadlines for planning and coordinating

~ Coached Supervisors and Managers in managing employee performances

Department of Social Services, Coordinator 3 2006 to 2007

Performed financial and compliance duties based on Medicaid and, SNAP Food Program. Prepared correspondent

reports, maintained project documentation, prepared survey data for analysis, conducted client interviews, and

submitted and maintained work schedule, payroll and attendance on all staff to ensure validation of information.

Assist with developing, implementing, and maintaining Human Resources policies and procedures.

Summit Medical Hospital, HR Generalist 2006-2006

Coordinated the new hire process, database tracking on potential employees. Maintained and entered payroll for all

employees. Maintained AAP logs for all employee transactions. Lead non exempt recruitment efforts; interviewing

candidates, present offers; initiate background checks. Assist with developing, implementing, and maintaining human

resources policies and procedures. Proficient in Lawsons, Meditech, Kronos, LA New Hire, and Kroll Investigation

software.

The Home Depot (YOW) Team Lead CSR 2004 to 2006

Maintained and provided exceptional services to HD associates, resolved billing and tracking disputes, communicated

with HD associates and contractors regarding all account activity, processed incoming/outgoing paperwork for damage

claims, Liaison between various end users, companies and HD associates to resolve billing errors/disputes, responsible

for month end activities.

East Feliciana School System, Teacher 1999-2004

Responsible for facilitation and instruction of 3rd grade level students. All subject content areas appropriate and

conducive to learning. Prepared both written and oral presentations and lectures for classroom training. Educated

students in whole and small group settings, as well as one on one. Served as 3rd grade chairperson, and several school

wide committee boards.

West Teleservices, HR Generalist/Interviewer 1994-1999

Professionally and efficiently conducted interviews and hired candidates for production. Met hiring numbers

established by Corporate without sacrificing placement qualifications. Displaced sense of urgency by expediting the

hiring process in order to meet the company needs and goals. Maintained weekly reports on the training schedule and

hiring reports on minor employees. Assist in compliance in the areas of EEO, AAP, OFCCP and OSHA regulations.

Complied with all applicable, federal and local employment laws.

SKILLS: TEAMWORK

Worked with diverse teams of 4-7 individuals to streamline concepts on project manageability and contract

negotiations, to develop key principals on how to effectively interact with peers and upper level management and

to design application development interfaces, to prepare a business plan, and to examine/evaluate systems through

internal auditing.

MANAGEMENT

Appointed responsibilities to team members and reviewed thoroughness of work initiating feedback/advice,

maintained financial statements and records, Managed and trained new employees in a variety of areas, demonstrated

sound judgment and effective decision making, identified new or enhanced trends and opportunities.

COMMUNICATION

Composed proposals and analytical reports for employers, presented job related reports and

documentation,

instructed clients with confidential and business issues, tutored students in core curriculum

courses, participated in

several community and company activities .

COMPUTER

Operating Systems: Windows 97/98/2003/ME/XP/NT, VISTA

PC Applications: Microsoft Office, Lotus Notes, Acrobat Reader, QuickBooks, AutoCAD, Novell, GroupWise,

Novartis, MS Project, Primavera, JD Edwards, Adobe PhotoShop and Illustrator, in Lawsons,

Meditech, Kronos, LA New Hire and Kroll Investigation.

Programming Languages: C, HTML, DHTML, Visual Basic, and SQL

Web Development Software: Netscape Composer, MS FrontPage, Java Script, Flash

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